I wonder if anyone can help me with my issue.
I recently bought a new curve 8900 from a reputable provider/carrier. The phone was not working properly at all so I returned it and they swopped it for another one. This too had problems. When I looked under the back cover I found there were dirt marks and my keyboard feels loose and moves around. Does anyone know how one can check whether a phone has been registered/sold before (is second hand) apart from contacting RIM? PS: I know the phones come sealed in a box but this is easy to reseal.
That's messed up that a reputable dealer would sell a refurb or used phone as new. I would go back to them and tell them they gave you a dirty "new" phone. I would want another new phone.
That's messed up that a reputable dealer would sell a refurb or used phone as new. I would go back to them and tell them they gave you a dirty "new" phone. I would want another new phone.
I agree. I would take the device back. That isn't right to give you a used device when you are paying for a new one.
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You should have definitely checked the phone thoroughly on the spot before taking it. Now they have an excuse by saying you might have caused the dirt or loose keys.
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