1. SevMonicE.I.'s Avatar
    Hello everyone, I seem to be experiencing complications with my black berry 8320, all the icons turned yellow and I cannot leave the home screen to acess anything at all not even photos I would great apprciate if anyone could help me resolve this issue thanks.
    Last edited by SevMonicE.I.; 02-18-10 at 07:17 AM.
    02-18-10 06:12 AM
  2. impact87's Avatar
    I would try a battery pull first, if that doesn't help, looks like you may have to do a software reload
    02-18-10 07:29 AM
  3. SevMonicE.I.'s Avatar
    I've tried the battery method, no luck how would I do perform a software reload?
    02-18-10 08:31 AM
  4. pcaron1's Avatar
    02-18-10 11:31 AM
  5. weaselnoze's Avatar
    almost looks like a keyboard lock icon
    02-18-10 12:15 PM
  6. dictoresno's Avatar
    almost looks like a keyboard lock icon
    yea i was gonna say the same thing. is it an aftermarket theme?
    02-18-10 07:24 PM
  7. Xopher's Avatar
    What happens when you press the trackball?
    02-18-10 08:25 PM
  8. SevMonicE.I.'s Avatar
    yea i was gonna say the same thing. is it an aftermarket theme?
    I'm not even sure to be honest.

    What happens when you press the trackball?
    When I move the trackball it just scales across the screen across tellow icons where the regular icons should be.
    02-18-10 08:47 PM
  9. pkcable's Avatar
    See if you can reboot in to safemode, take the battery out, and then when you put it back in hold the back button while it's rebooting, this will cause it to go in to safemode. Make sure default zen theme is selected.


    EDIT: Then battery pull again to go back to regular mode
    02-18-10 08:53 PM
  10. SevMonicE.I.'s Avatar
    How would I get it into safe mode?
    02-18-10 08:55 PM
  11. pkcable's Avatar
    How would I get it into safe mode?
    Holding the back button while it's booting up after a pull. So pull the battery, THEN hold the back button, the curved arrow, and put the battery back in, keep holding the back arrow as the device is booting up. This makes it enter a special safe mode and often it WILL work even when you are having problems. At that point go in to your Options, Themes. and then select Default Zen Theme.
    02-18-10 09:00 PM
  12. SevMonicE.I.'s Avatar
    Still no luck it brings me back to the main screen.
    02-18-10 09:12 PM
  13. pkcable's Avatar
    02-18-10 09:37 PM
  14. SevMonicE.I.'s Avatar
    Gave it a try still the same results.
    Last edited by SevMonicE.I.; 02-18-10 at 10:15 PM.
    02-18-10 10:10 PM
  15. SevMonicE.I.'s Avatar
    Here is a video of the situation
    I cant leave this home screen no matter why key I push.
    Last edited by SevMonicE.I.; 02-18-10 at 10:20 PM.
    02-18-10 10:17 PM
  16. diegonei's Avatar
    Gave it a try still the same results.
    What exactly did you do?
    Did you have an OS version installed?

    I do not remember seeing (carrier) themes on AppLoader and DM during OS updates... Maybe this is a case for BBSAK or Blackberry Master Control Program?
    02-18-10 10:21 PM
  17. SevMonicE.I.'s Avatar
    I tried altering settings in the BB 4.5 Desktop Manager, I just have the regular them how I bought ut originally.
    Last edited by SevMonicE.I.; 02-18-10 at 10:42 PM.
    02-18-10 10:27 PM
  18. google123's Avatar
    Can you get into the Options screen by just pressing "O" from the home screen??
    02-19-10 12:49 AM
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