1. GR4VITY's Avatar
    I was playing on blackberry maps, closed with the menu... then os crashed. then tried to turn it on, it won't stop doing the hourglass. i have a Nextel 8350i. So i tried a battery pull. That didn't change anything. So i plug up the phone to desktop manager, try downgrading and it won't get past connecting to device. It will get past the connecting to JVM. Gets to menu to downgrade/upgrade, then i say next and is stays stuck on "connecting to device". I don't have insurance on my phone so i wanted to do all this in house if i could.

    Any help is good help.
    05-15-09 10:22 AM
  2. GR4VITY's Avatar
    took my sim card out and it was able to load up to os and sos, SO, now i'm gonna downgrade then upgrade
    05-15-09 11:28 AM
  3. Reed McLay's Avatar
    It should like you are on the right track.

    Failures do happen, you will be well advised to keep a current copy of your device software on hand. That way, if anything goes wrong, it is simple to roll back and correct the problem.
    05-15-09 11:57 AM
  4. GR4VITY's Avatar
    Thanks... so far so good.
    05-15-09 12:44 PM