I have a Curve 8550 which I got from a friend and I would like to restore to factory presets, however, the "wipe handheld" option is completely missing from my Security options. Is there another way to perform this complete wipe?
Thanks!
Dana
I'm a she ) and I do want to use it for myself, not looking to return it. The problem is that there seems to be a lot of options missing from the device, not sure how my friend managed to delete everything but he did a great job making it virtually unusable. So I figured a hard reset would bring everything back.
I'm a she ) and I do want to use it for myself, not looking to return it. The problem is that there seems to be a lot of options missing from the device, not sure how my friend managed to delete everything but he did a great job making it virtually unusable. So I figured a hard reset would bring everything back.
Forgive my blackberry ignorance, but I don't know what that means. Aside from guessing that I'm not going to be able to do much with it... And no worries on the gender issues, I've been telling my mom for years that she gave me a man's name!
Forgive my blackberry ignorance, but I don't know what that means. Aside from guessing that I'm not going to be able to do much with it... And no worries on the gender issues, I've been telling my mom for years that she gave me a man's name!
Install BBSAK on your PC and use the factory rest function.
"The Factory Reset function is used by those who have an IT Policy put on there Blackberry via a BES Server. This function will remove the IT Policy from your device."
Since I have never done this, I'm guessing that will restore all of your Curve's functionality.
I have a Curve 8550 which I got from a friend and I would like to restore to factory presets, however, the "wipe handheld" option is completely missing from my Security options. Is there another way to perform this complete wipe?
Thanks!
Dana
Did you friend have a personal email(BIS acct) or a business IT(BESAcct)?
The BB used to be on a business plan, and the business had it locked down so certain things could not be down without their consent. Completely wiping the OS from the device and reloading it MIGHT work, but if not then you will need to remove the IT Policy. Here is a thread that explains how to do that. BUT first try a complete OS wipe, that is wipe the OS so the device produces an error 507, no OS, then reload an OS on to the device.
Install BBSAK on your PC and use the factory rest function.
"The Factory Reset function is used by those who have an IT Policy put on there Blackberry via a BES Server. This function will remove the IT Policy from your device."
Since I have never done this, I'm guessing that will restore all of your Curve's functionality.
Gizmo, you are a genius. Thank you, I will try that!
The BB used to be on a business plan, and the business had it locked down so certain things could not be down without their consent. Completely wiping the OS from the device and reloading it MIGHT work, but if not then you will need to remove the IT Policy. Here is a thread that explains how to do that. BUT first try a complete OS wipe, that is wipe the OS so the device produces an error 507, no OS, then reload an OS on to the device.
I actually originally posted this but with everything else coming in I deleted the post, I suppose since you posted it also pk I should have left it...lol
I actually originally posted this but with everything else coming in I deleted the post, I suppose since you posted it also pk I should have left it...lol
I hesitated posting removing IT policy info too. I had a feeling someone who has a device that shouldn't is trying to remove a policy they're not authorized to.