[stephenad]

I'm new to Blackberry and new to Crackberry with a one week old Curve 8900, on Vodafone in the UK.

After a lot of experiments and thanks to an excellent post in the Bold section, I've found that the only way I can connect to my home WiFi network is to change the WiFi Power Mode to Active (from Auto), by using the Engineering Screens.

I can, however, connect to at least one open WiFi hotspot and a friend's secure network without making this change. This suggests that there is something about my Wireless Access Point (it's separate from my ADSL router) that is incompatible with my BB.

Has anyone who has had this problem come across any solution or setting other than having the Active power mode. The BB battery drains very quickly and, although I've been very active with my new toy this past week, I suspect it's the power mode that's causing this.

Thanks

[synwars]

Hi Stephenad,

This was the only solution I found for myself that worked. To save battery, I now switch it to "Short Doze - Normal", which actually saves battery power unlike the "Active" option. Also, be sure to toggle your WiFi to off when you are not using it to further save battery.

Posted from my CrackBerry at wapforums.crackberry.com

[stephenad]

Thanks synwars
I've already tried Short Doze (normal) but I can't make the connection in that mode.

[synwars]

Thanks synwars
I've already tried Short Doze (normal) but I can't make the connection in that mode.

Sorry mate. All I can suggest is toggling your WiFi on/off when needed.

[sonni_kuba]

change the WiFi Power Mode to Active (from Auto), by using the Engineering Screens.

What are the engineering screens ???

[stephenad]

The Engineering Screens are hidden screens containing various bits of data and settings, some of which can be changed - I think temporarily until a battery pull reboot.

On my BB, a branded device, you first go to the help screen by keying ALT SHIFT H simultaneously.

While on that screen you type in a special code. You can get the code from a code generator at absolous.no-ip.com/projects/escreen. (Sorry I can't post real links.)

Use the "What is this" link for full instructions.

[synwars]

What are the engineering screens ???

E-screens are not for everybody. There is a general thought/consensus not to mess around with them unless you feel absolutely comfortable doing so. We don't know for sure that absolutely "everything" will revert back to default settings on a restart, so it is best to trace what things you have changed just in case you have to switch it back manually..

Posted from my CrackBerry at wapforums.crackberry.com

[sonni_kuba]

Cool, thanks for the info, learned something new today

[beastbmw]

Hi
can anyone help?
I'm having the same wifi problems I think-I can connect to the service but I cannot browse. The same message of ' a communication error has occured...'. I have managed to get into the engineering screens and onto the power page but cant work out how to change the setting. Any help appreciated! Thanks.

[synwars]

Hi
can anyone help?
I'm having the same wifi problems I think-I can connect to the service but I cannot browse. The same message of ' a communication error has occured...'. I have managed to get into the engineering screens and onto the power page but cant work out how to change the setting. Any help appreciated! Thanks.

Can you be more specific? What is the problem?

[stephenad]

I have managed to get into the engineering screens and onto the power page but cant work out how to change the setting.

I think you might have a different problem to me. I can't connect to the access point without going to minimum power saving

Anyway, on the WiFi power mode screen Scroll down to Set Power Mode and below that are 4 lines:
Active - (Minimum)
Short Doze - (Normal)
Long Doze - (Maximum)
Auto

Scroll down to the one you want and click the tracker ball. That sets it for me but I've also read that you might have to click menu and Execute Action

[beastbmw]

I have changed the settings so that the hotspot browser is the default browser and it appears that it is connected to the network, but when I go to the browser and enter a web address to search it fails to connect. The name of the wifi network name appears at the top of the screen next to Vodafone and the wifi symbol is in blue- it wont connect though

[synwars]

I have changed the settings so that the hotspot browser is the default browser and it appears that it is connected to the network, but when I go to the browser and enter a web address to search it fails to connect. The name of the wifi network name appears at the top of the screen next to Vodafone and the wifi symbol is in blue- it wont connect though

Sorry I didn't realize you had an 8120, couldn't see it from the mobile forum view. So tell me... Do you have a BB data plan or no?

Posted from my CrackBerry at wapforums.crackberry.com

[beastbmw]

No problem! I do not have a data plan but my network provider (Vodafone) says that this does not effect my wifi and that it will be a phone software issue??? Spent days searching internet and trying different settings but still no joy.

[synwars]

Try going to Options>WiFi connections> Do you see your router there? Next hit the menu button and go to WiFi tools>WiFi diagnostics. Hit the menu button again and email me a copy to [email protected] or you can copy/paste it in here so I can take a look.

Posted from my CrackBerry at wapforums.crackberry.com

[beastbmw]

Thanks Synwars.
Here is the text as it appears:

Current Profile: BHXFIRE
SSID: BHXFIRE
AP MAC Address:
00:0F:CB:B3:FE:25
Security type:
Pre-Shared Key (PSK)
Local IP Address: 10.34.5.15
Signal Level: -33 dBm
Connection Data Rate:
54 Mbps
Status: Network acquired
______________________________
VPN
Current Profile:
Concentrator address:
Contact: *
Authentication: *
Secure device IP:
Status:
VPN profile is not found.

[synwars]

You are missing the Blackberry Infastructure portion...

Posted from my CrackBerry at wapforums.crackberry.com

[beastbmw]

Ok so how do I get that?

[synwars]

While in the Diagnostic tools, try menu>options>advanced view.


8120 might not even have it, not sure.

Posted from my CrackBerry at wapforums.crackberry.com

[beastbmw]

Ok Ive got some more text :

Current Profile: BHXFIRE
SSID: BHXFIRE
AP MAC Address:
00:0F:CB:B3:FE:25
Security type:
Pre-Shared Key (PSK)
Association: #
Authentication: #
Local IP Address: 10.34.5.15
Signal Level: -33 dBm
Connection Data Rate:
54 Mbps
Status: Network acquired
Authentification Failure Reason:
Network Type: 802.11b/g
Network channel: 13
Pairwise Cipher: TKIP
Group Cipher: TKIP
Gateway Address: 10.34.5.254
DHCP: #
Primary DNS: 10.34.5.1
Secondary DNS: 0.0.0.0
DNS Suffix:
Subnet Mask: 255.255.255.0
Server Domain Suffix:
Certificate:
Software Token:
L3 Auth:
______________________________
VPN
Current Profile:
Concentrator address:
Contact: *
Authentication: *
Secure device IP:
Status:
VPN profile is not found.
Resolving Concentrator: *
Concentrator IP:
Primary DNS:
Secondary DNS:
DNS Suffix:
Secure Subnet Mask:
Retry at:
Session Lifetime:
Re-login at:
Failed Login Attempts: 0
Certificate:
Software Token:

Hope this is some help!

[synwars]

Strangely you are still missing both UMA and BlackBerry Infastructure information...

Next go to Manage Connections>Services Status... what does it say?

[beastbmw]

In service status it says:

Voice services Status: available
Connection Network: Mobile
Blackberry Internet Service Connection: not connected
Blackberry Enterprise Server Connection: not connected
__________________________________________________
Mobile Network gprs
Mobile Network Provider Vodafone UK
__________________________________________________
Wi-Fi Network
Active Profile: BHXFIRE
SSID: BHXFIRE
Type: 802.11b/g
__________________________________________________
Bluetooth
Off

[synwars]

In service status it says:

Voice services Status: available
Connection Network: Mobile
Blackberry Internet Service Connection: not connected
Blackberry Enterprise Server Connection: not connected
__________________________________________________
Mobile Network gprs
Mobile Network Provider Vodafone UK
__________________________________________________
Wi-Fi Network
Active Profile: BHXFIRE
SSID: BHXFIRE
Type: 802.11b/g
__________________________________________________
Bluetooth
Off

Sorry, I misread that twice now. So you DO NOT have a data plan with that phone? And yet you cannot browse over your Hotspot Browser?

It appears everything is connected properly as far as your router goes. What you could do is try to tweak your router settings. Refer to the following "How To" thread:
http://forums.crackberry.com/f3/comp...ifi-how-47229/
It suggests to disable your security settings to see if it is in some way impeding the protocol. I suggest reading through it carefully as there is a lot of helpful info in there.

Also, as your carrier suggested, perhaps take a look at upgrading your Operating System. What OS are you running on your phone anyway?

Cheers,

Sam.

[beastbmw]

OK thankyou I'll have a read through that and see if anything works.
The OS is v4.5.0.124 platform 2.7.0.92.
Thanks for your help Sam. I'll let you know if I get it working some day!

[synwars]

OK thankyou I'll have a read through that and see if anything works.
The OS is v4.5.0.124 platform 2.7.0.92.
Thanks for your help Sam. I'll let you know if I get it working some day!

No problem. I hope you firgure it out.

Cheers,

Sam.