1. clambier's Avatar
    So i got a new bold the other day and i cannot get the wifi to stay connected. Another person in the house has a different blackberry and has no problem connection to the wireless network at the house.
    I Have a Linksys 160N router

    here is the report that i get

    Wi-Fi
    Current Profile: Lambier
    SSID: Lambier
    AP MAC Address: 00:21:293:9D:45
    Security Type: WEP
    Association: Successful
    Authentication: Successful
    Local IP Address: 192.168.1.108
    Signal Level: -63 dBm
    Connection Data Rate: 48 Mbps
    Status: Network acquired
    Authentication Failure Reason:
    Network Type: 802.11b/g
    Network Channel: 1
    Pairwise Cipher: Not Applicable
    Group Cipher: Not Applicable
    Gateway Address: 192.168.1.1
    DHCP: Successful
    Primary DNS: 24.xxx.x.249
    Secondary DNS: 0.0.0.0
    DNS suffix: mountaincable.net
    Subnet Mask: 255.255.255.0
    Server Domain Suffix:
    Certificate: Not Applicable
    Software Token: Not Applicable
    Hotspot Code:
    Hotspot Message:
    Hotspot Status: Not Applicable

    VPN
    Current Profile:
    Concentrator Address:
    Contact: N/A
    Authentication: N/A
    Secure Device IP:
    Status: VPN profile is not found.
    Resolving Concentrator: N/A
    Concentrator IP:
    Primary DNS:
    Secondary DNS:
    DNS Suffix:
    Secure Subnet Mask:
    Retry at:
    Session Lifetime:
    Re-login at:
    Failed Login Attempts: 0
    Certificate: Not Applicable
    Software Token:

    BlackBerry Infrastructure
    Address Used: //rcp.na.blackberry.com:443 IP Used:
    Connecting: Error
    Authenticating router: N/A
    Authenticating server: N/A
    Last Contact At:


    Any suggestions?
    Last edited by clambier; 09-18-10 at 08:31 PM.
    09-18-10 08:21 PM
  2. Rootbrian's Avatar
    What kind of router?

    From my experience, my Belkin router refuses to even allow BIS to remain connected, the "internet connection" for the blackberry is off and on every 5 minutes in between and there is no solution either. Can't change QoS settings as there are none either.

    I can only guess you have a belkin because you haven't yet told us.

    Posted from my CrackBerry at wapforums.crackberry.com
    09-18-10 08:29 PM
  3. WolfmanRobby's Avatar
    I can only guess you have a belkin because you haven't yet told us.
    Uhhh... did you miss where they said it was a Linksys and even give the model of it???


    Back to the OP -
    @clambier
    Can you tell us more about the configuration?
    What kind of security are you using (WEP, WPA....)?
    Can you connect and stay connected if you turn off the security? (Just for testing, I DO NOT recommend keeping it that way!!)
    What model is the other blackberry?
    What OS version are you running?
    Has someone enthusiastically advised you to load 5.0.0.714 saying it magically fixes all WiFi problems?
    09-18-10 08:40 PM
  4. WolfmanRobby's Avatar
    FYI - I found this in the BlackBerry support forums where someone else had a problem with an 8900 connecting to this model Router.
    If I remember correctly, the 8900 and the 9700 use basically the same WiFi chip...

    Anyway, there are some things to try in there that worked for other people - Connect 8900 with Linksys WRT160N router - BlackBerry Support Community Forums
    09-18-10 08:47 PM
  5. Fubaz's Avatar
    I use the WRT160N and my 9700 only likes it with WPA2 or OPEN configuration.

    i wish you luck!
    09-18-10 09:06 PM
  6. chrispipe's Avatar
    who is your ISP?
    09-19-10 01:16 AM
  7. blazed12's Avatar
    I have the same problem, so what I did is I went to my router settings and change my network channel from auto to 11 or 12 and it starts working perfectly. Try that.
    09-19-10 01:48 AM
  8. imcrackedout's Avatar
    I have the some problem with my lynksys wrt160n router. I really do not think it is the phone. Both my wifes 9700 and mine do the same thing.
    I do have success in hooking up most times but it will only last for a couple few days. One way to connect is to use the push buttton set up (your router will have this button on the top centre), or to use the BB pin that is given if you choose that method and enter it into your router, both work well. If you try to connect using the scan for networks option and using your WPA2 key, it may have trouble. a Few things to try:

    -mac filter on or off? try off
    -ssid broadcasting? try on
    -wifi protected setup on or off? try on

    Like I said, I will not be able to reconnect upon returning home and trying to after 2-3 days, I have no idea why this is, works good for a while than can't connect to BIS. My laptops and computers have no issues after 3-4 years of using this router, only my blackberrys. Something is causing the router to not allow bis to connect. My IT knowledge is nowhere good enough to figure this out, perhaps someone else knows?

    I was contemplating turning off the routers SPI firewall protection. Would this be safe?
    09-19-10 06:21 AM
  9. kailashr's Avatar
    If u r connected to wifi, but the wifi logo is not turning bright then performing Network Diagnostic Test has helped me sometimes.
    Option
    Mobile Network
    BlackBeRry Key Diagnostic test
    Run

    Posted from my CrackBerry at wapforums.crackberry.com
    09-19-10 06:32 AM
  10. imcrackedout's Avatar
    If u r connected to wifi, but the wifi logo is not turning bright then performing Network Diagnostic Test has helped me sometimes.
    Option
    Mobile Network
    BlackBeRry Key Diagnostic test
    Run

    Posted from my CrackBerry at wapforums.crackberry.com
    All that tells us is that the bb to router connection is good, and my bis connection is not. Doesn't tell me why?
    Need to find out where the break down is, but don't know what to look for.
    09-19-10 07:45 PM
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