[shreadhead]

OK, here goes folks. Just got a brand new Tmobile branded 8320 from Ebay. I was playing with the device before ever popping a SIM in, and was able to connect to my home network via Wifi and surf the Internet. After buying an unlock code and unlocking the device, I popped my ATT SIM in, and was happy I could now make phone calls.

Problem is now my Wifi connection is not working, I can no longer surf the Internet. I get the following message when opening the browser and attempting to goto a web page, "Unable to connect to the Internet, please try again later. If the problem persists please contact your service provider."

I know the internet connection is good, for I'm using my laptop to connect and post to CB with it. I don't have a data plan with ATT (and don't want one, too pricey for my needs). On my previous RAZR I had with ATT, I would be charged on a per usage basis. Bought the Wifi enabled BB so I could surf without being charged on a per usage basis.

Here are my current settings when I click through the screens and settings:

Options-Mobile Network
Data Services: Off
Connection Preference: Wi-Fi Preferred
Mobile Network: AT&T

Wi-Fi Connections
Active Wi-Fi Connection: Matrix
Wi-Fi Selection Mode: Automatic

Network Details
Profile Name: Matrix
SSD: Matrix
Security: WEP
Signal Strength: -46 dBm
AP MAC: 00:22:6B:7F:00:B5
Device MAC: 00:25:57:37:1D:2B
Channel: 6
Network Type: 802.11b/g

Advanced Options-Browser
Default browser configuration: Hotspot Browser
Default WAP browser configuration: MEdia Net

Wi-Fi Diagnotstics (Basic)
Wi-Fi
Current Profile: Matrix
SSID: Matrix
AP MAC Address: 00:22:6B:7F:00:B5
Security Type: WEP
Association: Black Dot w/ Green Checkmark
Authentication: Black Dot w/ Green Checkmark
Local IP Address:
Signal Level: -58 dBm
Connection Data Rate: 48Mbps
Status: Ip address no longer valid
Authentication Failure Reason:
Network Type: 802.11b/g
Network Channel: 6
Pairwise Cipher: Not Applicable
Group Cipher: Not Applicable
Gateway Address:
DHCP: Black Dot w/ Green Checkmark
Primary DNS:
Secondary DNS:
DNS Suffix:
Subnet Mask:
Server Domain Suffix:
Certificate:
Software Token:
L3 Auth:
VPN
Current Profile:
Concentrator Address:
Contact: Black Dot
Authentication: Black Dot
Secure Device IP:
Status: Error: Link Down.
Resoloving Concentrator:
Concentrator IP:
Primary DNS:
Secondary DNS:
DNS Suffix:
Secure Subnet Mask:
Retry at:
Session Lifetime:
Re-login at:
Failed Login Attempts:
Certificate:
Software Token:
UMA
Connection Pref: Wi-Fi Preferred
UMA Wi-Fi Available: Black Dot
Connection: Black Dot w/ Red X through it
Error Code: W006.1
Status: ISP or T-Mobile Network error.
Reg. UNC Address:
Registration: Black Dot w/ Red X through it
Authentiation: Black Dot w/ Red X through it
Serving UNC Address: punc.t-mobileuncs.com:14001
Security Gateway Address: psgw.t-mobilesgws.com
Cell info:
Cell. handover to UMA failures: 0
Cell. rove-in failures: 0

Access Point Details
SSID: Matrrix
Mac Address: 00:22:6B:7F:00:B5
Encryption: WEP
Channel: 6
Signal Strength: -52dbm
Band: 802.11b/g
Signal Level: 71%

Under the Manage Connections screen
Checked Box - Mobile Network AT&T (Green w/ Checkmark)
Checked Box - Wi-Fi Matrix (Yellow w/ Dash)
Unchecked Box - Bluetooth

Services Status
Voice Services
Status: available
Connection: Mobile Network
BlackBerry Internet Service
Connection: not connected
BlackBerry Enterprise Server
Connection: not connected
Mobile Network
edge
Mobile Network Provider
AT&T
Wi-Fi Network
Active Profile: Matrix
SSID: Matrix
Type: 802.11b/g
Bluetooth
Off

Any and all help would be appreciated. I've searched these forums for hours now, and can't seem to figure out what is wrong. Hopefully you experts out there can assist me! Thanks in advance...

[Heresy]

Do a battery pull on your device while it is one. Leave it out for about 30 seconds. Also I would recommend changing your channel on your router to 11. Then reboot it and we will go from there. Basically sounds like it isnt giving you an ip address for your device. You could go to your router config page and scan the network for your blackberry. Update the mac address then allow it.

[Pawlu]

had this issue once, a battery pull solved the trick.

(might be off topic): im currently using channel 5, if i change it to channel 11, will i see any difference? thanks

[Heresy]

Maybe. 6 is usually the default channel. Wifi channels can overlap one another so if your having a week reception issue trying to change to another channel farther from the default of 6 like 1 or 11 usually works out better.

[shreadhead]

Maybe. 6 is usually the default channel. Wifi channels can overlap one another so if your having a week reception issue trying to change to another channel farther from the default of 6 like 1 or 11 usually works out better.

Do I have to have to have Data Services set to ON in order for WiFi to work? It is currently set to OFF on my BB...

[Heresy]

Yes you have to have it on.

[shreadhead]

Yes you have to have it on.

That was the problem, not the router, now I have an IP address...

Now, is it true that you can't use UMA with AT&T? If so, how do I disable UMA?

Thanks for all your help!

[Heresy]

To be honest I have no idea if AT&T supports UMA or not. From what I understand, they dont. Options >Mobile Network >Connection Preference >Mobile Network Only. You will still get wifi for your data but calls and sms will go over EDGE.

[valaxman]

I have a 8320 Curve and it is locked to T-mobile. I want to access the internet without a data plan as you have said you are doing. Can you explain what I need to do? I have searched the internet and tried several different options and try to run Opera mini 3.1 but it always fails to connect to the internet. The phone says I am connected but I can't get the browser (Opera mini) to work.
Will unlocking the phone solve this problem?
I have tried with and without the SIM card with no luck.
I know the BB browser won't work but I just want to be able to access the internet at home and at the office. Any advice would be appreciated. I have search this site but didn't find the answers I needed. I'm new here so sorry if I'm asking old questions. Thanks in advance!

[Reed McLay]

I have a 8320 Curve and it is locked to T-mobile. I want to access the internet without a data plan as you have said you are doing. ...

try to run Opera mini 3.1 but it always fails to connect to the internet. The phone says I am connected but I can't get the browser (Opera mini) to work.
...

If you do not have the BIS service package, the only application that will use Wifi is your Hotspot Browser.

Options / Advanced Options / Browser. Set the default to Hotspot Browser.

[valaxman]

Thanks for your reply.
The only options I have are Wi-Fi Browser and t-zones.
Are you saying I need to pay for a plan to access the web?

[larrygump]

welcome to cb.....check my signature links and see if this will help.....lemme know if not...or you need some step by step let me know....or pin me......always happy to help.......

[larrygump]

oh and no you dont have to have bis or data plan to access web.....but you wont be able to access web unless you have access to wifi without a plan

[valaxman]

Great stuff! This is what I've been looking for.
I'm have a linksys router in storage and I'm currently using a Verizon router supplied by Verizon for FIOS. I'm moving in September so I'll get the Linksys back out and set it up. I'll let you know how it goes and if I need help.
Thanks again!!