1. timmy t's Avatar
    I am connected to the same hotspot with both my computer and phone. I am getting errors saying I don't have an internet connection on my phone but my computer is fine.
    Anyone know why it would be different for my Z10?
    It was working yesterday.
    01-04-14 09:17 AM
  2. wyleybuster's Avatar
    Did you try powering the phone down and back up? Seems I have to do that to most of my electronics once in a while.
    01-04-14 09:25 AM
  3. kbz1960's Avatar
    Is it your hotspot? Have tried deleting the spot and rebooting and then try to re add the connection?
    01-04-14 09:28 AM
  4. timmy t's Avatar
    It is my home hotspot and I rebooted my phone.
    01-04-14 09:33 AM
  5. kbz1960's Avatar
    How about deleting it and re adding it?
    Last edited by kbz1960; 01-04-14 at 09:43 AM. Reason: About
    01-04-14 09:42 AM
  6. timmy t's Avatar
    I went to a bar last night and the browser worked fine with their free wi-fi

    What could be different between how a computer connects to wi-fi and how the phone connects and accesses the internet?
    01-05-14 10:23 AM
  7. kbz1960's Avatar
    I went to a bar last night and the browser worked fine with their free wi-fi

    What could be different between how a computer connects to wi-fi and how the phone connects and accesses the internet?
    Maybe it's a setting in your router or the router itself.
    01-05-14 08:21 PM
  8. DrBoomBotz's Avatar
    As kbz said. I would delete and re-add the access point connection parameters on your phone.

    Since your pc can still connect I assume no changes were made to the configuration of the WiFi access point.
    If this solves the problem I would conclude that that the problem is with the access point parameters on the phone. I have seen several threads like this for the bb10 phones and also the playbook. I had this happen to my playbook and the proposed solution worked for me.
    kbz1960 likes this.
    01-05-14 09:37 PM

Similar Threads

  1. How to connect to tv?
    By sly11 in forum BlackBerry Z30
    Replies: 19
    Last Post: 01-24-14, 05:06 PM
  2. Bluetooth connection issues
    By johnprague in forum BlackBerry Z10
    Replies: 6
    Last Post: 01-10-14, 11:36 AM
  3. Playbook won't connect to home internet
    By debbie 77 in forum BlackBerry PlayBook
    Replies: 9
    Last Post: 01-04-14, 10:10 AM
  4. bluetooth connected to car
    By talberry in forum BlackBerry 10 OS
    Replies: 3
    Last Post: 01-04-14, 04:06 AM
  5. Network connection help
    By _SyCo_ in forum BlackBerry Z10
    Replies: 2
    Last Post: 01-03-14, 10:18 AM
LINK TO POST COPIED TO CLIPBOARD