1. DeMelo84's Avatar
    Why won't Blackberry Link back up my Q10?-bb-error.jpgi recently autoloaded to OS 10.3. 1. 1016 and when i go to back it up in link it says make sure you phone is connected yet in link on the right side it says my phone is connected and i checked my chord its fine! I want to to default to factory settings and go back to the up to date OS that is out now for the Q10!
    Last edited by DeMelo84; 12-18-14 at 10:58 PM.
    12-17-14 01:43 PM
  2. diegonei's Avatar
    You know you won't be able to restore a 10.3.1 backup to a 10.2.1 OS, right?

    I'd keep on the OS you are and get the latest official 10.3.1 when it is released later this month.

    See if Sachesi can do your backup.
    02-09-15 11:54 AM

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