1. CrackBerry Question's Avatar
    One icon works, the other has a message which I can't listen to nor delete.
    This started with the recent software upgrade.
    Suggestions?
    Michael
    09-22-15 05:08 PM
  2. stefanbechen's Avatar
    Same here. Didnt do any OS updates so wondering where the second icon is coming from. Rough guess is BBM or WhatsApp since those apps got updated yesterday.

    Investigating...

    Posted via CB10 using a PassportSQW100-4/10.3.2.2639
    10-02-15 04:58 AM
  3. stefanbechen's Avatar
    Here is how I fixed it:
    - Shutdown your phone
    - Pull the SIM
    - Start the phone and wait a bit
    - The hub still shows two icons
    - Shutdown the phone
    - Insert SIM
    - Start the phone

    This fixed it for me. Hope it helps you, too.

    Posted via CB10 using a PassportSQW100-4/10.3.2.2639
    lactose likes this.
    10-02-15 05:22 AM
  4. Craigash's Avatar
    One icon works, the other has a message which I can't listen to nor delete.
    This started with the recent software upgrade.
    Suggestions?
    Michael
    Had this issue in the past. Your Voice Mail is controlled by your Network Carrier and it's a glitch on their system, which happens after updates or security wipes. The Voice Mail notification appears but there's no message to listen to.
    Call my Network and it took them ages to fix it. They blame it on BIS, which I never had on this account or network (basically they didn't have a clue).

    In the end I just told them to turn off my voice mail feature.

    Posted via CB10
    10-02-15 07:05 AM
  5. tex3523's Avatar
    I have had this problem. I usually wait for a new voice mail, or call my phone and leave a voice mail. Then let the new notification come in. After that I check it and both notifications go away.

    I think it has to do with a glitch from your carrier when it trys to tell the phone the voicemail has been listened to.

    I'm on verizon.

    Posted from my awesome Q10
    10-02-15 09:37 AM
  6. 1guitarguy's Avatar
    I have voicemail icon not going away even though I have no voicemail

    Posted via CB10
    10-02-15 01:39 PM

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