1. CrackBerry Question's Avatar
    Hi,

    I thought I'd start here before trying to tackle this issue with either Telus or Blackberry. Has anyone had an issue with users travelling and connecting to the wifi at airports or hotels? We've had several users over the last 2 years that have gone abroad and complained that their mail stopped working, but text and voice work fine. When we review the issue we discover that the mail server has been updated to another server address.

    Thanks for any input
    Jeff
    07-04-16 12:28 PM
  2. zocster's Avatar
    which email provider is this?
    07-04-16 12:34 PM
  3. jjohnson@cornwall.ca's Avatar
    It's our corporate email. I've seen it happen with accounts that are setup as active sync accounts, as well as Lotus Notes accounts.
    07-04-16 02:17 PM
  4. zocster's Avatar
    It's our corporate email. I've seen it happen with accounts that are setup as active sync accounts, as well as Lotus Notes accounts.
    Odd . Is this an office 365 sub or an actual exchange server on premise?

    Can you email accounts at mobilenations.com to change your username.

    What BlackBerry devices do you have and what's the OS on it?
    07-04-16 08:10 PM

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