Who said this was a smartphone?
If this was a smartphone, I could plug in a memory chip and it would use it as more than a glorified Zip drive, it would treat it as native, usable memory.
If this was a smartphone, it would have a few basic applications pre-loaded, a real scheduler, word processor (I have a mini keyboard, ffs), Office document viewers, etc.
If this was a smartphone, users wouldnt be bouncing off the memory ceiling when they finally get the thing sorted out.
If this was a smartphone, I could open the box, activate it, and not have to become a forum junkie to make it do the things a smartphone should, and it would do them without spending a couple hundred bucks on cobbled together crap software from little one man shops.
If this was a smartphone, i would have my pick of freeware apps for virtually anything i wanted to do with it, instead of one mediocre payware or subscription service and a couple freeware competitors that cant be relied upon to work consistently.
The BB is a one-trick pony (push email) that is finding out that all the other ponies are learning its trick. Boy did I make a mistake taking the free "upgrade" my carrier offered. Meh, Treo's will be that much cheaper in a year. At least the QWERTY keyboard makes writing emails easier.