1. jbsilon91's Avatar
    I don't know if someone posted this but here is the email I received

    Everyone !

    Thank you so much for putting up with all the confusion around the VIP orders. �I want to assure you that we are sending your orders. All people in the US should be getting their products shipped at the latest today. For Canadian offers, we will be getting them out Monday , Tuesday. They have to go through customs.

    With the shipments, you want to get official shipment confirmation email with the tracking information� - but we can?t do that quite yet.

    Some of you might know that the VIP products were associated with a promotion and that they were set up for immediate charge. Well, with immediate charge comes no automated shipping tracking information.

    We have started working to get the information. Then we will send each one of you your tracking link. It may take a couple of days to get the information for each of your orders, but we will send confirmation emails at the end of each day ? until everyone gets one.

    I know this is one more round of frustration ? and I hope you have one last bit of patience for us.

    Of course, if you don?t, my email and contact information are below.

    Please let me know if someone you know should get this email. I will resend it to them personally.

    And while this email doesn?t look like an official BlackBerry email, it is an official BlackBerry email. J

    You?ve been the best fans ever.

    Marie



    Marie Sheel
    Director, Ecommerce, Shopblackberry.com
    BlackBerry
    3460 161st St SE
    Bellevue, WA 98108
    206-384-0128
    email:
    PIN:


    Posted via CB10
    10-18-14 03:19 AM
  2. jbsilon91's Avatar
    Noticed I out it in wrong thread sorry.



    VIP orders-img_20141018_012140.png
    VIP orders-img_20141018_012153.png

    Posted via CB10
    10-18-14 03:22 AM
  3. zocster's Avatar
    10-18-14 03:23 AM

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