1. andy_blackberry's Avatar
    Hi guys
    My blackberry 8800 showed a message like:
    1> "Enter PUK code (0 Left)": then I did try to enter a random number
    2> Second message pop up "Enter your new PIN": I entered 6 digit pin code (new PIN)
    3> Third message pop up: "Verify your new PIN:" again I entered the new pin
    4> The last message " Could not change PIN: PIN is blocked"

    Note that I have followed the other instructions posted in this forum by trying to enter wrong code for 10 times and accepting that my existing data would possibly be reset. What should I do to unlock my phone?

    Your help is much appreciated.
    Cheers.
    07-13-10 04:13 PM
  2. Ahmed G.'s Avatar
    Sounds like your sim card is locked not the phone. Call your carrier and ask them for the unlock code. They might give you a new sim card though.
    07-13-10 04:28 PM
  3. Nozzles Brewin's Avatar
    Sounds like your sim card is locked not the phone. Call your carrier and ask them for the unlock code. They might give you a new sim card though.
    Was just going to type the same thing, it isn't the phone that is locked, or at least it doesn't sound like it
    07-13-10 04:30 PM
  4. andy_blackberry's Avatar
    Thanks a lot guys. It was very helpful. I finally found in the box of my new sim the code which is required by the mobile network provider here in Switzerland. It seemed quite strange to what I used to have in my country.
    07-13-10 05:35 PM
  5. Ahmed G.'s Avatar
    I'm glad that everything is fine and the problem is solved
    07-13-10 05:45 PM
  6. Nozzles Brewin's Avatar
    happy you got it worked out
    07-13-10 06:00 PM
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