I tried deleting my old service books & re-sent the books., didnt work. This morning, I RELOADED the new software update & when it was done, I started receiving emails ( INCLUDING the 2 dozen test messages I sent myself) LOL.. Thanks for the reply...Bill
Originally Posted by SofaKingKev
resend your service books from your verizon BIS page.. you can probably do it from your phones email setup icon.