1. Kenya_M's Avatar
    Hi
    I am getting the same problem with a bold 9700 and a torch 9800
    both run on the same BIS ver 4.1.4.17 server, Exchange 2003.

    Sent a .doc attachment, try to open it says:
    X unrecognized document format.

    used ms word to change the font in the document from century gothic to arial.
    sent it back to the device, now I can open the attachment without problem.

    Is there some font that are not compatible with my device?

    What should I do to fix this since you cannot ask all your contact to only send
    arial font in their documents.


    Thanks

    03-01-12 01:24 PM
LINK TO POST COPIED TO CLIPBOARD