Unable to connect to Microsoft Hosted Exchange

02-14-15, 03:35 AM

tbims01

Just changed to Microsoft Hosted Exchange this week and unable to connect my BlackBerry to it, keeps saying that the password or email address is incorrect. Thought it must be an error with the provider, but gave it a go on girlfriend's iphone 5S and connected instantly. How embarrassing was that?

Anyone have anything similar happen to them, the company providing the service are not around on the weekend so the only way for me to get emails on the go at the moment is to have them on an iPhone!!!! Surely not???

Thanks in advance for your help

Posted via CB10

02-14-15, 12:56 PM

Superdupont 2_0

Hi,

I have absolutely no idea why it doesn�t work, however, if an activation fails over cellular network, you may try it again over Wi-Fi.

Posted via CB10

02-14-15, 06:47 PM

stevobbm

Make sure the server name is correct.

Mine is office365

outlook.office365.com

 Z10