1. AprilArchambeau's Avatar
    Ok so my first keyboard was one of the crappy ones with the yellow screens and very movable keyboard, so one day according to Sprint a software file went corrupt, it wouldn't turn on.

    So, I've been texting all night, no problems, until I started to type and it was pressing the wrong keys, so I did a battery pull, BIG mistake, now its locked, and keeps telling me wrong password, So what do I do? It doesn't connect to my computer unless I am doing something wrong, I assume it has to be unlocked to access the phone via the computer, is there any way that I can unlock it?

    And any reason it would press the wrong keys?

    Ugh I wish I could get my Tour back but they had to
    "downgrade" me because they got rid of the Tour stock
    03-26-10 10:48 PM
  2. Reed McLay's Avatar
    If I understand correctly, you were provided with a replacement 8330 that had a pre-existing password.

    There is no way around that, take it back.

    If it is a password you entered, it must match the original password correclty, including the use of the Shift keys.
    03-27-10 09:35 AM
  3. MrObvious's Avatar
    Or just type the wrong password a few more times (ten total) until it wipes.
    03-27-10 12:54 PM