1. BB6360's Avatar
    I find that after pairing the Tour 9630 with MB ML350 the radio turns off and I can't use any of the telephone controls thru the car. Can still hear and make calls through BB...was working fine, but I now have this problem...Please help.
    12-27-09 02:47 PM
  2. BB6360's Avatar
    I performed a Battery Pull and it solved the problem.
    12-27-09 04:55 PM
  3. whodathunkit's Avatar
    I have a BMW X5 and it does the same thing. I reset the paring and it seems to work for a while but it is a once a month occurrence.
    12-27-09 07:37 PM
  4. BB6360's Avatar
    Thanks for the suggestion. I tried to reset the pairing, but it didn't solve the problem. After performing a battery pull. all is well again.
    12-28-09 07:40 PM
  5. whodathunkit's Avatar
    This problem happened to me several times and I think I have a fix. When I start my X5 there is a 30 or so second time frame that the system boots up. DON'T try to pair your phone during that time or while driving. When the problem occurred, I deleted the device on my car, rebooted by BB and waited for both to cycle through and then paired them. Since that time, all is well.
    03-07-10 08:24 PM