1. darcp's Avatar
    Hi everyone!

    My bb fell down and I can't get it to turn on. Is there a way to recover all my information??? Like contacts, memo pad... I didn't back it up in a while!

    Thanks!
    03-05-11 11:49 PM
  2. aznlgcy's Avatar
    If it doesn't turn on there is no way to back it up unfortunately... No way around it. Sorry if its bad news but its reality

    You'll just have to stick with the newest back up you have
    03-05-11 11:52 PM
  3. darcp's Avatar
    Wat abt if I chane the screen? Or is that not the only prob?
    03-05-11 11:55 PM
  4. aznlgcy's Avatar
    Does the phone get power at all? From what I understand, you said the phone doesn't turn on or do you mean the screen doesn't turn on???

    If the phone powers on fine and its just the screen thats not working, just plug your phone into your pc and backup via Desktop Manager
    03-05-11 11:56 PM
  5. darcp's Avatar
    I'm not sure wat the prob is. When I plug the phone in the red light goes on for a sec and then fades away, but I see that the screen is messed up. so wadaya think?
    03-06-11 12:06 AM
  6. aznlgcy's Avatar
    Its seems your Blackberry maybe out of battery. Try keeping it on a charger then try turning it on via the power button. After awhile call your Blackberry and see if it rings. If it rings its on then quickly just do a back up. But not whatelse I can say that will help
    03-06-11 12:11 AM
  7. darcp's Avatar
    It's not the battery. It was fully charged and i tried with a few batteries and the same thing happened. Nothing to do?????????
    03-06-11 12:26 AM
  8. aznlgcy's Avatar
    If it doesn't fully power on there is nothing you can do.
    03-06-11 12:29 AM
  9. darcp's Avatar
    Thanks for ur help~
    03-06-11 12:38 AM
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