[Playbookaddict]

I was having issues with my PB so I contacted the BB customer support, we tried a few things to fix the problem but could not, so the tech recommended I send it to get fixed, but RIM sent me a brand new one a week later!

Great service!!

[esk369]

Its nice to see a thank you instead of the numerous effu threads.
Glad it worked out for you op ;+}

[hpjrt]

Glad you had great CS from RIM OP!

[kill_9]

I was having issues with my PB so I contacted the BB customer support, we tried a few things to fix the problem but could not, so the tech recommended I send it to get fixed, but RIM sent me a brand new one a week later!

Great service!!

The BlackBerry PlayBook is the one product that receives special treatment at RIM from a customer support perspective; they will usually do anything to ensure a satisfied user.