1. coaster0802's Avatar
    Today, I called up AT&T. I was having trackpad problems with my Curve 9300. This was my 4th Curve. I had asked them for a Torch before, but they refused, reciting the "we replace with the same make and model" policy. I got on the phone with a super nice representative. She understood why I was upset and happily replaced my Curve for a Torch. She even put in an order for a white one! Go ahead, give it a try, post here what happens.

    Posted from my CrackBerry at wapforums.crackberry.com
    07-07-11 10:56 AM
  2. RoseBud68's Avatar
    Most likely to make room for the New Torch which will be out soon.
    07-07-11 12:25 PM
  3. GingerSnapsBack's Avatar
    Today, I called up AT&T. I was having trackpad problems with my Curve 9300. This was my 4th Curve. I had asked them for a Torch before, but they refused, reciting the "we replace with the same make and model" policy. I got on the phone with a super nice representative. She understood why I was upset and happily replaced my Curve for a Torch. She even put in an order for a white one! Go ahead, give it a try, post here what happens.

    Posted from my CrackBerry at wapforums.crackberry.com
    I went through multiple Curves with Sprint and they basically told me to perform sexual intercourse upon my own person when I asked about getting a Bold. They kept giving me the same line about replacing with a same device.

    No wonder I'm with Verizon now.
    07-07-11 01:12 PM
  4. gunderscorewil's Avatar
    I also had ONE pleasant experience with a rep about my curve having trackpad problems AND it just refuses to load 90% of all web pages. The girl told me to about doing an early upgrade and paying $18 though. So it wasnt quite as pleasant as your experience.

    So i will either get a 9700 (not really likely) or an Inspire 4G.
    07-07-11 04:44 PM
  5. _MissV_'s Avatar
    Man I sure wish I had that rep whenever I called lol
    07-07-11 05:01 PM
  6. T
    Congrats on your upgrade. I wonder what the problem was with the Curve trackpads? Doesn't the Torch also have a trackpad and aren't all trackpads the same?

    Posted from my CrackBerry at wapforums.crackberry.com
    07-07-11 06:12 PM
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