Ok, so I just switched from at&t, trying to set up web based BIS account but it wont let me for some reason. When I try to register it asks for my PIN and the ESN/MEID? I don't have an "ESN" MEID? only an MEID (dec) and MEID (hex)? tried using both those numbers but didnt work? any suggestions? Have a 9930. An i tried using the "Search" but it would work. Thanks