1. madstuntman's Avatar
    I checked my service book entry and its empty, because I can't download or play music/videos. Each time I try that a message "your browser does not have configuration ...please contact your service provider..." Someone HELP!

    Posted from my CrackBerry at wapforums.crackberry.com
    08-09-11 07:25 AM
  2. anon3396357's Avatar
    Hi and welcome to CB!

    First of all do you have a BIS subscription?
    08-09-11 07:43 AM
  3. NetworkGuy's Avatar
    You need a Blackberry Data plan. The BB data plan would allow you access to th3 BIS servers. These service books would then by sent to your phone from the BIS servers. After that you should be able to use your browser or facebook/twitter as well and receive e-mail directly to the phone.
    08-09-11 11:35 AM
  4. Saphe's Avatar
    i have the same problem and i do have bb data plan but still i cannt access inmternet stil get the same msg....your device does not currently have any service book entries...help pls
    10-12-11 05:51 AM
  5. trucky's Avatar
    If you have a BIS data plan and you still don't have service books and cannot access the internet, you need to contact your carrier support and make sure your phone is properly provisioned.
    10-12-11 05:58 AM