1. lanzador49's Avatar
    Whenever I try to connect to a wi-fi server, an ERROR comes up saying that, "You are attempting to open a secure connection, but the server's certificate has expired"

    Upon researching the certificate in question, it's "rcp.na.blackberry.com"

    I can just click on "connect" and it's no big deal, but it's a pain. Anyone else having this connectivity issue? If so...what's the fix? I'm a T-Mobile customer and the tech support solution always starts with "reinstall your software" which takes 30 - 40 minutes and doesn't do squat.

    Seems to happen whenever I connect to wi-fi, or even if I'm in wi-fi, try to browse. Same error; same certificate issue.

    Anybody?? Anybody?? Beuller? Ferris Bueller?
    02-21-08 11:31 PM
  2. John Clark's Avatar
    Yes, it's been an issue for the last couple days. It happened to me yesterday, then stopped. However, it started again tonight.
    02-21-08 11:39 PM
  3. lanzador49's Avatar
    hmmmmm looks like I found a fix...at least for now. Go to OPTIONS, and DATE AND TIME, and update the Blackberry time... so it coincides with the system time for the network (i.e., T-Mobile). Seems to be the problem...but double check and follow up here for the sake of us other saps who are blowing hours at a time trying to figure this out!!
    02-21-08 11:49 PM
  4. John Clark's Avatar
    My date and time already match. That likely has nothing to do with this issue.
    02-21-08 11:56 PM
  5. mtompos's Avatar
    I'm also running into the same problem except that when i click on continue its doesn't correct and continues to give me the same error message
    02-22-08 12:05 AM
  6. lanzador49's Avatar
    I was getting this over and over...I couldn't do anything if I had my wi-fi on. But I updated the date and time and things are working smuve! So far so good. But...according to the blackberry people to whom I was transferred by T-Mobile tech support...it has been an issue lately. We'll see if this pops up again.

    Try updating date and time anyway...see if that helps.
    02-22-08 12:13 AM
  7. sunkast's Avatar
    Yesterday's thread: Certificate Expired?
    02-22-08 01:04 AM
  8. Russian Icon's Avatar
    I had the same problem the first day i bought my Blackberry Bold. The salesman didn't have the correct time and time zone. I found this site and read about other's having the same problem. I fixed the time and time zone and haven't had the problem again. Thank you everyone!
    02-26-09 02:25 AM
  9. Blade_27's Avatar
    I'm with Rogers Wireless and I'm having the same problems.
    02-28-09 10:38 AM
  10. dhudson73's Avatar
    The time fix worked for me. I received a replacement today from Verizon and had the certificate error until I changed the time to Network instead of Blackberry.
    06-04-09 01:33 PM
  11. solarisin's Avatar
    I am having this problem as well. I have a Bold from AT&T. My problem is the same, except it happens with almost every program that uses data, and does not only happen when wifi is on. When wifi is turned off, it still happens, just alot less. Its driving me nuts. The time suggestion did not work for me.

    Anyone else having this problem and was able to figure it out?
    07-20-09 08:43 AM
  12. dawveed's Avatar
    i too have a bold with at&t with the same problem. went into the store today to see if they had an answer for me. no dice. really bugs me. seems as though the message pops up like every 20 mins. if you dont get rid of it right away you must continue to close it out for however many 20mins go by.
    07-20-09 08:32 PM
  13. davidp71's Avatar
    I have had the same issue and have resloved it. It has nothing to do with the date and time. It is a WI-FI issue. When the device is trying to connect to your router in home, work etc...it will display this error. Click the trust button and it will say rim is requiring the password to the key store. That is where you enter your personal key for your WI-FI and click ok, you may have to do this twice. The server will then quickly update to your WI-FI settings and then you are good to go, WI-FI connects and works properly. I found this out after being on the phone with at&t blackberry support for about an hour. They had me first "wipe" my phone and restore only selective items that you have ie" adress book, blackberry messenger etc.....then restore and when you try to connect your BB to WI-FI, this issue pops up and complete the steps I provided and "boom" your good If you upgraded to the available OS 5.0.0.602, there may be a glitch somewhere and the wipe and restore only your important items like I explained will get around that glitch. Hope it helps.....it worked for me.
    Last edited by davidp71; 10-05-10 at 01:13 PM.
    10-05-10 01:11 PM
  14. John Clark's Avatar
    I have had the same issue and have resloved it. It has nothing to do with the date and time. It is a WI-FI issue. When the device is trying to connect to your router in home, work etc...it will display this error. Click the trust button and it will say rim is requiring the password to the key store. That is where you enter your personal key for your WI-FI and click ok, you may have to do this twice. The server will then quickly update to your WI-FI settings and then you are good to go, WI-FI connects and works properly. I found this out after being on the phone with at&t blackberry support for about an hour. They had me first "wipe" my phone and restore only selective items that you have ie" adress book, blackberry messenger etc.....then restore and when you try to connect your BB to WI-FI, this issue pops up and complete the steps I provided and "boom" your good If you upgraded to the available OS 5.0.0.602, there may be a glitch somewhere and the wipe and restore only your important items like I explained will get around that glitch. Hope it helps.....it worked for me.
    Well, you're partially correct. The "key store" password is NOT your wifi router password. It is a password that you set on your device yourself at some previous time. If you haven't set one, it will ask you to set one. If it's the same as your wifi router password then that is purely coincidental.
    10-05-10 01:19 PM
  15. John Clark's Avatar
    10-05-10 01:20 PM
  16. RegE's Avatar
    John Clark ~ thanks for the post. This has been driving me nuts for the last two days. It appears that re-registering as per the KB did the trick.
    10-05-10 03:41 PM
  17. dtravler's Avatar
    The KB suggests that we just accept the new certificate... That sound like following a black sheep into a dark tunnel, not knowing where it will end.
    Nobody heard of the problem with certificates. Google a bit for 'diginotar'. You will find long stories about hacked certificate authorities etc.
    Why everybody suddenly has this issue, and why not was a new certificate issued earlier?

    Sorry, I am living in a country (Indonesia) where all blackberry traffic is proxied, so the local authorities can scan all data between my BB and Canada servers. How can I be sure, or at least try to protect myself a little more that my data does not end up with some kind of illegal person, who has bad intentions somehow.
    (Similar stories in Iran and Korea)

    Until I know better, I will not accept this new certificate. For now my 3G connection works fine.
    10-07-11 12:23 AM
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