1. audrey305's Avatar
    I'm an *****.....I backed up my Storm 9530 with Desktop Manager 6 but didn't realize that it doesn't back up photos and videos. I did a Security Wipe to try to fix another problem I'm having, and when I did my restore, the photos and videos were gone. Can anyone think of a miracle cure to get these back? I'm about in tears and I'll try anything....please help!
    11-15-10 12:00 AM
  2. SmakBerry's Avatar
    Did you wipe your media card too? Everything should still be on there unless you kept everything on the device.
    11-15-10 12:03 AM
  3. Username00089's Avatar
    If you did a security wipe, it doesn't wipe the media card.

    If you didn't have any of those photos or videos on the media card and instead on
    the device memory, then you need to restore your backup. When you backed up
    the first time DM should have backed up the media on the device memory.
    11-15-10 11:42 AM
  4. hootyhoo's Avatar
    Did you have the micro card encrypted. I'm not positive, but a security wipe would likely erase the key for an encrypted card.

    Posted from my CrackBerry at wapforums.crackberry.com
    11-15-10 12:03 PM
  5. Username00089's Avatar
    Did you have the micro card encrypted. I'm not positive, but a security wipe would likely erase the key for an encrypted card.

    Posted from my CrackBerry at wapforums.crackberry.com
    I think you're right. I forgot about that.
    11-15-10 12:06 PM
  6. freethisberrydotcom's Avatar
    There is no way to get them back unless you have checked your media card.
    11-15-10 01:37 PM
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