1. Lyls's Avatar
    I apologize in advance if I'm posting in the wrong forum, but I spent over an hour hunting the forums for an answer to no avail. I have 2 questions that I need assistance with & appreciate any help fellow Crackheads can give.

    I had to do a warranty exchange on my Torch yesterday because the speaker was going out. The tech took out my 16g mini sd card, popped it in the new phone & only 140 of my over 800 songs appeared. I mentioned it to him before walking out the door & he said that it can take up to 20 minutes for all songs to read. Satisfied, I left, but the rest of the songs never appeared. I saw them all on the card, even took it out & put it in my laptop-all songs there. I could not find any settings that I needed to change to fix it. Unfortunately, here is what I ended up doing.

    While the sd card was in my laptop, I created a new folder & put everything from my sd card in it. Well, stupid me didn't drag that folder to my desktop so when I formatted the sd card, I lost EVERYTHING ON IT. I wanted to punch myself for that one. I can deal with losing the music but the photos is a different story.

    Now I did back up the old Torch prior to doing my warranty exchange, so shouldn't all of the photos be on that backup?

    So, finally, all that to say, my questions are:

    1) how do you get your songs to show in the media player when they are on the sd card? This puzzles me because once I reloaded all my music onto the card, they're all there with zero issues.

    2) Is there a way for me to access my photos only on my last backup so I can put them back on my phone? I tried doing a restore & selecting only certain files, but photos don't list as an option

    Thank you so much for any help anyone can give.

    I have one final question about my sd card. When I try to transfer my music (3.9gb), I get to about 700 of my 936 & I get a window that says I don't have enough room, but I had 14gigs free. Why would it limit me?
    08-20-11 06:19 PM
  2. SwitchBeach's Avatar
    Doing a backup of the device does not backup the media card.
    08-20-11 08:19 PM
  3. Lyls's Avatar
    I appreciate the input, but that has nothing to do with what happened. When I put the sd card in the new phone, only 140 of my over 900 songs showed up in my media player. I could clearly see all of them in the sd card but they just weren't showing up I'm the media player.

    Posted from my CrackBerry at wapforums.crackberry.com
    08-20-11 08:38 PM
  4. SwitchBeach's Avatar
    I was answering one of your questions. Actually two of your questions.

    You stated "Now I did back up the old Torch prior to doing my warranty exchange, so shouldn't all of the photos be on that backup?"

    And "Is there a way for me to access my photos only on my last backup so I can put them back on my phone? I tried doing a restore & selecting only certain files, but photos don't list as an option

    I would try copying all the data off the card onto the computer, formatting the card and then copying the data back.

    Also, delete the database files (bbthumbs.dat) and allow them to repopulate.
    Last edited by SwitchBeach; 08-21-11 at 06:14 AM.
    08-21-11 06:10 AM
  5. Lyls's Avatar
    I did, didn't I? I apologize for my reaction.

    Posted from my CrackBerry at wapforums.crackberry.com
    08-21-11 10:32 AM
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