[mollskie]

not sure how this has happened i ve been given a phone loaded and synched it as it had not been used but my bbm is coming up as the person who gave me the phone even though they are using a different device - I though the bbm was to the device not the contract, phone or sim? can someone please help me - i need my bbm

[RoseBud68]

Not sure I follow. Each BB phone has it own BBM ID & there no way to change it.

[mollskie]

thats what i though - got the phone up and running - came to add bbm pins and found that the bbm pin on my phone is being used as the bbm on my aunts phone - i am so confused she even sent a bbm to show that it is hers to my moms phone!!!

[RoseBud68]

So your saying that your BBM pin on your phone is the same BBM pin on you aunts phone. Not possible. Where did you get your phone from.

[timmy t]

Uhh, his or her aunt?

[BBMak]

IF a bbm contact switches devices using DM, then the contact pin will be changed and you will not notice anything, it is updated automatically.

[belfastdispatcher]

You can have the same BBM on ANY BlackBerry phone, just not at the same time.

[Denise in Los Angeles]

The contacts will still have your old PIN unless you tell them to update their BBM list with your new PIN.

[belfastdispatcher]

The contacts will still have your old PIN unless you tell them to update their BBM list with your new PIN.

No, it's automatic now.

I can bbm from one device and 5 minutes later from another and my contacts wouldn't have a clue.

[Denise in Los Angeles]

Sending messages works, but not sending a group invite, because you need the new pin. It happened just the other day, so I'm sure of it.

[belfastdispatcher]

Sending messages works, but not sending a group invite, because you need the new pin. It happened just the other day, so I'm sure of it.

A proper restore will recover groups too on a new device, however, that has failed me in the past a few times. I think the main thing is to let it complete the restore before you attempt to message. A couple of minutes at least.

[Denise in Los Angeles]

A proper restore will recover groups too on a new device, however, that has failed me in the past a few times. I think the main thing is to let it complete the restore before you attempt to message. A couple of minutes at least.

Your restore will give you older pins if you use an old restore. That is why I ask for updated pins if I can when I update or restore.

[Denise in Los Angeles]

Uhh, his or her aunt?

Its kinda confusing the way he wrote it, but it looks like the aunt gave him the blackberry. So his mom would have the aunt as a BBM contact with the aunt's old pin even though he is using the phone now. Wiping the phone won't change that on his mom's phone.

[Cesare21]

You can have the same BBM on ANY BlackBerry phone, just not at the same time.

Are you referring to the PIN or just the BBM app? I got lost there.

[belfastdispatcher]

Are you referring to the PIN or just the BBM app? I got lost there.

Neither lol, you can move your bbm identity and contacts to any other BB device, your contacts will never know you're on a new BB or new PIN, the change happens automatically.

For example for a couple of months I was carrying 2 BB trying to separate work from personal. One weekend day I left on a train trip with the kids and a few friends but I left the 9700 with BBM behind. I quicky restored my BBM to the 9900 I had with me and was able to BBM away. Once I got home I restored BBM back to the 9700.

My contacts never knew anything about the change.