1. jic999's Avatar
    I could not download Snap, called Rogers PC Expert tech Expert support and in 15 minutes they were able to remotely install SNAP.

    Now I can get Kijiji, Seeking Alpha App and others which I could not get on 1 Mobile and Amazon App store

    Way to go Rogers !

    Z30 : posted via CB10 app
    smart548, Playbook007 and dusdal like this.
    05-06-14 02:13 PM
  2. NamelessStar's Avatar
    Wow must have been a proper BlackBerry guy those don't happen often.

    Posted via CB10 on my blazing fast Z30
    05-06-14 02:15 PM
  3. anon(5906760)'s Avatar
    That's pretty impressive... i wouldn't have expected them to go above and beyond.

    Posted via CB10
    05-06-14 02:30 PM
  4. thisiscjay's Avatar
    Can you elaborate on "remotely install Snap"
    shahyaz likes this.
    05-06-14 02:57 PM
  5. SUBLIMINALLYINCORRECT's Avatar
    did he also pinch your CC info?
    05-06-14 02:58 PM
  6. Meaty123's Avatar
    Whhaaaa? How did someone remotely install snap in your phone? Let along a bone head from Rogers. I'm with Bell. You get the picture. Lol

    Sent from the best touch keyboard, the Z.
    05-06-14 03:44 PM
  7. SubCamp's Avatar
    Maybe it was done using the Network IP rather than the WiFi IP?

    Posted via CB10 C000DAC91
    05-06-14 04:02 PM
  8. Andrew4life's Avatar
    I would suspect Rogers remote accesses the OP's computer, setup the Wifi stuff and still did it through WiFi.

    Posted via CB10
    05-06-14 04:09 PM
  9. jic999's Avatar
    Echat

    Z30 : posted via CB10 app
    05-06-14 04:11 PM
  10. stabstabdie's Avatar
    Echat

    Z30 : posted via CB10 app
    You're going to have to be more specific.
    I don't see how they echatted your phone into development mode.....
    05-06-14 05:55 PM
  11. irweezyy's Avatar
    Techxpert is an extra charge, they are the equivalent of best buy geek squad.

    Some packages include it at no additional cost though.

    Posted via CB10
    05-06-14 06:02 PM
  12. irweezyy's Avatar
    I would suspect Rogers remote accesses the OP's computer, setup the Wifi stuff and still did it through WiFi.

    Posted via CB10
    Likely what they did is remote to his pc, have him turn on development mode and then connect to computer.

    Posted via CB10
    05-06-14 06:03 PM
  13. Playbook007's Avatar
    Our company uses Rogers and there view on BlackBerry And BB10 seems to be changing. At first they wanted us to drop BlackBerry and go with Windows phones. I strongly resisted that notion and if they didn't get me the new z30 devices I wouldn't be renewing the contract as Bell was. Now less than a year later, when I go into the branch, they ask me questions on how the latest software release is performing, how is the z30 for business performing etc. The talk is positive, and I see others getting new BlackBerry devices. Things are slowly changing for the better with Rogers it seems.

    Posted via CB10
    stlabrat likes this.
    05-06-14 07:46 PM
  14. Uzi's Avatar
    the staff must crackberry addict *yes*

    Posted via CB10
    05-06-14 07:50 PM
  15. thurask's Avatar
    Techxpert is an extra charge, they are the equivalent of best buy geek squad.
    So a waste of money then?

    Posted via CB10
    05-06-14 08:14 PM
  16. Peevish's Avatar
    So a waste of money then?

    Posted via CB10
    Why you gotta h8 bro?

    Posted via CB10
    05-06-14 08:23 PM
  17. Oglon3r's Avatar
    So a waste of money then?

    Posted via CB10
    Best buy geek squad understandably has a very bad reputation, whatever bell has going on for themselves [if truth] sure is quite impressive.

    Posted via z30 STA100-5 the only high end business device on the market
    05-06-14 11:56 PM
  18. masterscarhead1's Avatar
    Could very well have just used sachesi. You don't even need dev mode enabled for sachesi to load apps
    05-07-14 12:02 AM

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