1. slimpy's Avatar
    Rogers has come through they will be sending me a BOLD as a replacement
    Last edited by slimpy; 08-13-08 at 01:46 PM.
    08-12-08 06:16 PM
  2. flchick75's Avatar
    I have never been so happy that I am not with a company EVER!!

    WOW I'd be suicidal or have a heart attack after phone #3
    08-12-08 06:21 PM
  3. Miss.Horrible's Avatar
    I agree.
    Seven phones is ridiculous.
    I damn well would have spoken to a supervisor.
    I'm frustrated thinking about that process.
    08-12-08 06:33 PM
  4. Reed McLay's Avatar
    I feel for you, Rogers has never come close to a JD Powers Customers Service award, not even in the top three for Canada.

    I am curious? You mention CS advising you to replace software, did they instruct you on the process or provide any automated support scripts?

    The shoddy referbs are inexcusable, Pink?

    Posted from my CrackBerry at wapforums.crackberry.com
    08-12-08 08:43 PM