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    [Bb-Outage] July 5 - RIM Scheduled Maintenance Outage

    Joe C Sanders jsanders at masterimage.net
    Thu Jun 26 17:43:17 EDT 2008

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    Critical-S1 Severity Maintenance (New) for BlackBerry Relay service for
    subscribers of *The Americas Network (MULT)

    This message is to inform you of scheduled network maintenance.
    Maintenance Summary: BlackBerry Infrastructure - software update

    Impact: BlackBerry subscribers may be unable to send or receive messages
    during the maintenance. Subscribers may also be unable to register their
    device, roam in another location, or use other services such as Internet
    browsing.
    BlackBerry Internet Service subscribers may be unable to use the BlackBerry
    Internet Service web site or perform activities such as creating new
    accounts, accessing their Internet mailbox, integrating third-party email
    accounts, or viewing email attachments during the maintenance.

    Devices may not receive new service books during the maintenance.BlackBerry
    Connect and BlackBerry-enabled devices that require a new PIN may be unable
    to receive the PIN.

    BlackBerry Enterprise Servers may be unable to connect to the BlackBerry
    Infrastructure during the maintenance.
    Wireless service providers and device resellers may be unable to use
    BlackBerry administration web sites or perform activities such as creating
    subscriber accounts or provisioning services for subscribers during the
    maintenance.
    Ticket Number: BBCHG34688

    Change Window Start Date and Time: 5 July 2008 02:00:00 (EDT)
    Change Window End Date and Time: 5 July 2008 06:00:00 (EDT)
    Estimated Duration of Service Impact: 0 hour(s) and 20 minute(s)
    % of Subscribers Affected: 100.00 (estimated)

    Purpose: RIM Software Upgrade

    EST = GMT - 5 hours
    EDT = GMT - 4 hours
    AEST = GMT + 10 hours

    Joe C. Sanders
    jsanders at masterimage.net
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