1. dragonsamus's Avatar
    I've had my 8900 for almost a year. Today, I dropped my 8900 on my bed. When I came back to my phone it was restarting. I wasn't sure what caused it. Once the phone fully booted I picked it up and dropped it on my bed again. Phone rebooted. So, I've come to the conclusion my battery is too loose. When I hold my phone and shake it the phone will reboot.

    Can I call tmo and request a replacement? I think I'm still under the one year warranty. Has this happened to anyone else?

    Posted from my CrackBerry at wapforums.crackberry.com
    03-09-10 08:56 PM
  2. Motorcycle Mama's Avatar
    Sounds like you damaged the battery contacts. You might try gently prying them outward.
    03-09-10 09:20 PM
  3. dragonsamus's Avatar
    Any idea on how I damaged the battery contacts?

    Edit: I just got off the phone with tmo. They're going to send me a new battery. Maybe thatll help? I hope so. I really, really like my 8900.

    Posted from my CrackBerry at wapforums.crackberry.com
    Last edited by dragonsamus; 03-09-10 at 09:44 PM.
    03-09-10 09:21 PM
  4. greydarrah's Avatar
    A folded piece of paper behind the battery door will probably fix you up if you can't get an replacement.
    03-09-10 09:48 PM
  5. dragonsamus's Avatar
    I tried the folded paper and it didn't help. The phone was still rebooting. I'm hoping a new battery will fix it but I have a feeling its not the battery.

    Posted from my CrackBerry at wapforums.crackberry.com
    03-09-10 09:49 PM