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  1. mgplaya's Avatar
    Switched from z30 to passport last night and can't get my SD card to work. Can't recover any of my music or pictures, does anybody have any options to try?

    Posted via CB10
    09-25-14 09:45 AM
  2. serbanescu's Avatar
    Put it back into Z30 and get the files from there?
    09-25-14 09:47 AM
  3. mgplaya's Avatar
    Tried that and when I put it back in passport it tells me to format it. Should I try and copy files to pc and then drag and drop on to passport?

    Posted via CB10
    09-25-14 09:54 AM
  4. serbanescu's Avatar
    Tried that and when I put it back in passport it tells me to format it. Should I try and copy files to pc and then drag and drop on to passport?

    Posted via CB10
    1. Do a backup of the files on the PC first.

    2. With the SD Card in the Z30 cancel encryption of the SD Card. After that put it on the Passport.

    3. If you still have problems with it, format it on the Passport and copy the files from the PC .
    Last edited by serbanescu; 09-25-14 at 11:06 AM.
    09-25-14 10:15 AM
  5. mgplaya's Avatar
    OK thanks

    Posted via CB10
    09-25-14 10:19 AM
  6. serbanescu's Avatar
    I hope it will work without issues.
    09-25-14 10:45 AM
  7. bobshine's Avatar
    Yeah the encryption key is in you Z30... it prevents people from picking up your memory card and access your stuff.

    Make sure you decrypt you card before you wipe and sell your Z30 (if you plan too... or else you lose everything).



    Posted via CB10
    09-25-14 10:48 AM

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