1. makuwel's Avatar
    My torch is acting funky and i want to reload the OS......do i need to do a security wipe first? What does the security wipe do?
    10-11-10 01:54 PM
  2. pcgizmo#IM's Avatar
    Security wipe removes all the personal data. You don't have to security wipe prior to wiping and reloading.
    10-11-10 01:55 PM
  3. makuwel's Avatar
    But do i need to do any type of wipe before i reload the OS? and if so, how do i do that?
    10-11-10 01:58 PM
  4. syb0rg's Avatar
    When you load the OS, it will automatically wipe the phone. You will not need to do that.
    10-11-10 02:00 PM
  5. pcgizmo#IM's Avatar
    But do i need to do any type of wipe before i reload the OS? and if so, how do i do that?
    Install BlackBerry Swiss Army Knife (BBSAK) onto your PC
    Download and install the device software for your Torch to your PC
    Connect your Torch to your PC with the USB cable
    Run BBSAK and click Wipe Device
    When your Torch shows a white screen with "507 Error" go back to BBSAK and click Load OS
    Let it do it's thing, may take anywhere from 30 - 60 minutes
    10-11-10 02:02 PM
  6. ST79's Avatar
    Make sure you backup the device before upgrading/wiping the device..just to be on the safe side, in case anything goes wrong during the process. If you plan to wipe the device, prior to reloading the OS, then you may want to backup the 3rd party apps as well...

    Posted from my CrackBerry at wapforums.crackberry.com
    10-11-10 03:30 PM
  7. albee 1's Avatar
    Try a battery pull first.

    Posted from my CrackBerry at wapforums.crackberry.com
    10-11-10 06:28 PM
  8. pcgizmo#IM's Avatar
    Try a battery pull first.

    Posted from my CrackBerry at wapforums.crackberry.com
    ... Battery pulls don't wipe the data or the OS.
    10-11-10 06:33 PM
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