1. sclary18's Avatar
    Hi, I have a bold 9700 with AT&T. I currently have my aim.com account set up with my blackberry with no problems. BUT I recently set up another email account for my detailing business. My email address is Scott@Scotts-Detailing.com. My website provider I go through is webs.com. When I try to set up this email account I get an error message stating "Invalid email address or password. Verify your email address and password. If the error persists, contact scotts-detailing.com." Is my website provider / email provider not compatible with my blackberry or is there something I'm doing wrong? any help with this issue would be greatly appreciated! thank you in advance!
    09-05-10 09:09 PM
  2. Wargears's Avatar
    It may be because of the - in the name of it. Make one without the - just to test my theory and see if it takes it.
    09-05-10 09:24 PM
  3. sclary18's Avatar
    It may be because of the - in the name of it. Make one without the - just to test my theory and see if it takes it.
    I would try that, but then I would have to buy another domain name. my domain name is scotts-detailing.com so thats what my email address is. in order to change that I would need a new website address.
    09-05-10 09:33 PM
  4. Wargears's Avatar
    I would try that, but then I would have to buy another domain name. my domain name is scotts-detailing.com so thats what my email address is. in order to change that I would need a new website address.
    Just make one with hotmail, yahoo etc.... if your server dosnt like the -, it wont matter where the - is in the email.

    example: wargear-me@hotmail.com
    09-05-10 09:46 PM
  5. sclary18's Avatar
    Just make one with hotmail, yahoo etc.... if your server dosnt like the -, it wont matter where the - is in the email.

    example: wargear-me@hotmail.com
    just created "sclary18-me@hotmail.com" and was able to set this email up on my bold with no problems.

    ...any other ideas?
    09-05-10 09:52 PM
  6. Wargears's Avatar
    Yea, I believe it has to do with the server being preprogrammed to recognize email names from well established organizations like hotmail, google, yahoo etc... There was a time when I used a older version of microsoft outlook and ported all my emails accounts from the web to one place on my computer. In the beginning I was only able to use hotmail pop3 emails and after as some time had passed and new version came out i was able to add google, yahoo etc..

    Its only a guess but Id be willing to bet on it. It has all the signs of being something like that.
    09-05-10 09:58 PM
  7. Wargears's Avatar
    Make me a email wargear@Scotts-Detailing.com shoot me a password and ill tell you if it is that or not. You can delete the email after that.
    09-05-10 10:00 PM
  8. sclary18's Avatar
    Make me a email wargear@Scotts-Detailing.com shoot me a password and ill tell you if it is that or not. You can delete the email after that.
    I just created "wargear@scotts-detailing.com"

    PW: "crackberry"

    you can log in at webmail.scotts-detailing.com
    09-05-10 10:10 PM
  9. sclary18's Avatar
    Make me a email wargear@Scotts-Detailing.com shoot me a password and ill tell you if it is that or not. You can delete the email after that.
    i guess it wouldve been smart to send you the pw in a message.. oops... lol. no one has access to change the email but me so your fine.
    09-05-10 10:11 PM
  10. Wargears's Avatar
    thats np, your just going to delete it anyways.

    The email address is fine, however, I do believe the problem is what I thought or something related to it.

    Contact your provider and have them set it up manually for you. I wasn't able to set it to my BB either.
    09-05-10 10:24 PM
  11. sclary18's Avatar
    thats np, your just going to delete it anyways.

    The email address is fine, however, I do believe the problem is what I thought or something related to it.

    Contact your provider and have them set it up manually for you. I wasn't able to set it to my BB either.
    well, that sucks... i just called them and in order to be able to add that email I have to be on the blackberry enterprise data plan and its an extra $15 a month... oh well.. guess its not that important.
    09-05-10 10:55 PM
  12. Tiassa's Avatar
    Here's a work around. Set up a forwarding rule in Scott@Scotts-Detailing.com, that forwards everything to your "name@tmo.blackberry.net" address. At least you will get your messages, I'm not sure what will happen when you reply to them, tho.
    09-05-10 11:28 PM
  13. sclary18's Avatar
    Here's a work around. Set up a forwarding rule in Scott@Scotts-Detailing.com, that forwards everything to your "name@tmo.blackberry.net" address. At least you will get your messages, I'm not sure what will happen when you reply to them, tho.
    yeah thats true. i could do that.. thanks
    09-05-10 11:31 PM
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