12-11-12 07:09 AM
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  1. donnalong1975's Avatar
    donnalong1975
    Hiya, i bought a blackberry torch 9800 second hand and i have had no problems with it until i did a update and its requesting blackberry id and password but they belong to the previous owner and i dont no them. i have made my own id but its saying the its not matching to that smart phone. Can someone please help me? im stuck
    12-11-12 06:56 AM
  2. o4liberty's Avatar
    o4liberty
    When you first purchased the device did you do a complete wipe of the device? Are you BIS or BES?

    Sent from my BlackBerry 9930 using Tapatalk
    12-11-12 07:09 AM
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