problem while updating to OS 6

04-26-11, 11:09 AM

Jayda9536

i started updating my blackberry bold 9700 software to os 6 from my desktop soft ware. the update started smoothly so i left my pc to go get something done in the kitchen. when i came back my pc was off and so was my blackberry. in attempting to turn on my blackberry it loads fully with the black screen with the blackberry logo but after the progress bar is full a white screen takes over with the words "app error 200" and reset .. i tried removing the battery but it only repeats what i just explained! :( HELP MEEEE!!! :(

04-26-11, 11:12 AM

Deathcommand

After it goes to the white screen, download BBSak (on your PC) and connect to the BB, wipe the device and try again,

04-26-11, 11:57 AM

Callumlord

Hey

Go to Options -> Security Options -> General Settings -> Press the blackberry button -> Wipe Handheld and do that.