1. StriderUK's Avatar
    I can't install BlackBerry desktop manager 6.1 upgrade onto my laptop. When I try, I get the error message:

    "Cannot create C:\Users\Billy\Application Data\Research In Motion" - unzip operation failed.

    Has anyone else had the same problem?

    (btw my name isn't Billy, I just made that up)
    09-08-11 12:50 PM
  2. StriderUK's Avatar
    Thanks KellyJ

    I was going to try this but was concerned that I'd have the same problem reinstalling, leaving me without desktop manager alltogether.

    I don't have a registry cleaner installed, I've been advised against it previously. Can you recommend any, preferably an open source version?
    09-09-11 08:04 AM
  3. kbz1960's Avatar
    Ccleaner just search for it and be sure to save a copy before cleaning. It will ask.
    StriderUK likes this.
    09-09-11 08:07 AM
  4. StriderUK's Avatar
    Thanks KellyJ, it worked. Also, thanks to CCleaner my computer seems to be running better now - an added bonus.
    09-09-11 02:46 PM
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