1. joshb003's Avatar
    When I'm receiving calls on my Z10 no sound comes through really getting on my nerves help please

    Posted via CB10
    06-04-13 10:35 AM
  2. sklotz2000's Avatar
    Is the phone paired to a bluetooth device and it's sending it there?
    06-04-13 10:43 AM
  3. belfastdispatcher's Avatar
    When I'm receiving calls on my Z10 no sound comes through really getting on my nerves help please

    Posted via CB10
    Time for a reboot/battery pull, it's a common problem if you turn the system volume all the way down. When you turn it back up it's stuck on silent.
    06-04-13 10:49 AM
  4. joshb003's Avatar
    Text message tone is coming through but not the ring tone I've pulled battery still won't work :s

    Posted via CB10
    06-04-13 05:30 PM
  5. joensgi's Avatar
    Have you tried changing your ringtone? I had the same problem and the culprit was that my operator pushed a ringtone that was called like the operator but was silent, therefore all notifications were all right except incoming calls. Weird but true.

    Enviat des del meu C6603 usant Tapatalk 2
    06-04-13 08:49 PM
  6. FunGuyLover's Avatar
    Are you sure you're not in silent mode?

    Check notification settings just to rule out the obvious.

    Posted via CB10
    06-04-13 09:24 PM
  7. web99's Avatar
    Check -> Settings -> Notifications -> Notifications/Alerts -> Phone

    Phone won't ring :@arrrggghhhh HELP ASAP-img_00000158.png

    Ensure that Sound is on

    Phone won't ring :@arrrggghhhh HELP ASAP-img_00000159.png


    Posted via CB10 from my spectacular Z10
    06-04-13 10:50 PM
  8. southlander's Avatar
    Make sure your ring tone file is still present. For example if stored on a media card and you remove the media card or delete the file then I am fairly sure it won't ring. Just a guess.

    Posted via BlackBerry 10
    06-05-13 12:13 AM
  9. joshb003's Avatar
    I've sorted it now thankyou

    Posted via CB10
    06-05-13 05:41 PM
  10. tonibug's Avatar
    i have read the threads and tried the soft reboot, hard reboot, checked all notifications everything and its still not working. i did read somewhere that if bluetooth has been activated it may have something to do with the problem. i'm looking for help to resolve it.
    06-21-13 10:19 AM
  11. tonibug's Avatar
    can you tell me what you did? i am still having the problem..maybe your fix would help me as well.
    06-21-13 10:56 AM

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