08-23-10 09:20 AM
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  1. FLBrat's Avatar
    Quick question and probably a silly one at that! But I can't fix it dangit

    I have a perpetual "1 missed call" symbol stuck on my BB and I've tried everything to get rid of it. When I get another missed call, yes the number changes to reflect (but always one more than it should be) and when I view my call log, it goes back to one missed call. It's getting annoying!

    Any ideas?

    It's been this way about a month...batteries been out several times and it automatically turns off/on for 15 minutes during the night.
    06-24-08 04:41 PM
  2. shorynot's Avatar
    Oddly enough i cant see your post here...dunno if its my work server or what. But heres what ya do, call yourself from an outside line. Leave a voicemail, then access your voicemail from your bb. Now press whatever button you need to press to delete your new voicemail, and wait until the symbol is gone. Now hangup! What happened was you hung up too fast after choosing to delete your voicemail.
    06-24-08 04:52 PM
  3. FLBrat's Avatar
    Quick question and probably a silly one at that! But I can't fix it dangit

    I have a perpetual "1 missed call" symbol stuck on my BB and I've tried everything to get rid of it. When I get another missed call, yes the number changes to reflect (but always one more than it should be) and when I view my call log, it goes back to one missed call. It's getting annoying!

    Any ideas?

    It's been this way about a month...batteries been out several times and it automatically turns off/on for 15 minutes during the night.

    That's the question shory.

    Thanks for the help but it's not the voicemail that's stuck. It's the icon for a missed call (the yellow phone with the #1 next to it)
    06-24-08 05:01 PM
  4. shorynot's Avatar
    I understand, but following those steps will delete the icon. I had this exact issue
    06-24-08 05:07 PM
  5. jamiegroh's Avatar
    backup with the DM
    do a hard reset of the phone...WIPE IT
    then restore with DM


    its the only thing that worked for me

    check out my Thread on it...it has some other tips that MAY work
    http://forums.crackberry.com/f52/mis...go-away-39399/
    Last edited by jamiegroh; 06-24-08 at 05:12 PM.
    06-24-08 05:08 PM
  6. shorynot's Avatar
    No...you dont need to do that. Im telling you, this will work if you just give it a try.

    Step by step
    1. Call your cell from an outside line
    2. Leave yourself a voicemail
    3.Press and hold 1 to access your voicemail from your bb
    4.Once your voicmail starts playing, press 7 to delete the voicemail.
    5.STAY ON THE PHONE UNTIL PROMPTED TO HANG UP

    The icon should be gone.
    06-24-08 05:19 PM
  7. FLBrat's Avatar
    ok shory I'm gonna have someone call me from a landline (seeing I don't have one LOL) or do it from work tomorrow and see if it works.
    06-24-08 05:20 PM
  8. jamiegroh's Avatar
    ...yeah except i did that with mine...and it was a no go

    it works differently with every case pretty much
    06-24-08 05:20 PM
  9. FLBrat's Avatar
    yeah I've had the VM icon not go away for a bit then will after deleting a new VM so I know it works with that.

    I have a friend calling to try, we'll see
    06-24-08 05:24 PM
  10. Pete6's Avatar
    Resend your Service Books by logging into your BIS account and dong it from there.

    If this does not work then there is another way via Desktop Manager Backup and Clearing one of the databases but try the Service Book resend first.
    06-24-08 05:26 PM
  11. Joshuamy's Avatar
    If you're connected to a BES the wipe function will work but you have to redo the enterprise activation.

    Shorynot, I'll try that next time b/c having to call the it guy to reactivate isn't fun.

    Posted from my CrackBerry at wapforums.crackberry.com
    06-24-08 05:29 PM
  12. FLBrat's Avatar
    nope didn't work
    06-24-08 05:29 PM
  13. FLBrat's Avatar
    Resend your Service Books by logging into your BIS account and dong it from there.
    English please?
    06-24-08 05:31 PM
  14. FLBrat's Avatar
    OK n/m I resent service books and it didn't help either
    06-24-08 05:39 PM
  15. jamiegroh's Avatar
    OK n/m I resent service books and it didn't help either
    just wipe the handheld

    if you backup then wipe then restore itll be back to normal and in perfect working condition

    its a phantom msg that gets stuck on the HD its just a little bug that usually a quick fix doesnt fix
    06-24-08 06:06 PM
  16. FLBrat's Avatar
    yeah I've never wiped it LOL...makes me nervous!!

    I called my support and they told me to go through DM going into backup/restore to advanced tab/phone call log/clear....

    still didn't help LOL
    06-24-08 06:14 PM
  17. jamiegroh's Avatar
    yeah same here i was like yeah....no way im wiping my handheld thats nuts

    but im telling you if you back it up immediately before you wipe it then let it reset itself then restore it from your DM
    itll be fine and the icon will be gone
    06-24-08 06:17 PM
  18. FLBrat's Avatar
    lmao I feel stupid....I don't even know how to wipe it completely
    06-24-08 06:23 PM
  19. jamiegroh's Avatar
    Guide to wiping your BlackBerry | BB Geeks

    MAKE SURE YOU BACKUP FIRST...if you dont do this ...then well...you dont wanna know LOL
    06-24-08 06:28 PM
  20. bmcclure937's Avatar
    This issue has happened to a number of people... there are a few threads on this already... but while we are in here:

    1) Backup to Desktop Manager
    2) Wipe handheld from the device
    3) Restore from Backup using Desktop Manager

    Hope that helps
    06-24-08 06:28 PM
  21. FLBrat's Avatar
    preparing to backup/wipe/restore

    *fingers crossed*
    06-24-08 06:29 PM
  22. jamiegroh's Avatar
    itll go fiiine

    if not...you can blame me LOL
    06-24-08 06:30 PM
  23. FLBrat's Avatar
    lmao bet your *** I will too!!!

    OK backed up and wiped...I feel like a BB virgin again!!

    Ok off to restore
    06-24-08 06:36 PM
  24. bmcclure937's Avatar
    Let us know how it goes

    Should be fine... and it should fix the problem!
    06-24-08 06:48 PM
  25. jamiegroh's Avatar
    yepyep all should be good
    06-24-08 06:50 PM
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