1. marksthespot60's Avatar
    Is there a problem with the Passport's keyboard backlight? Its becoming a serious problem. In the morning and night time it will be pitch black and I simply can't type because I can't see the keyboard.. what the **** do I do? It couldn't get any darker and yet the backlight doesn't turn on.

    Also, saw one post that mentioned colors for the backlight, that would be neat.

    Posted via CB10
    12-03-14 07:38 AM
  2. hpjrt's Avatar
    I have only had this sort of issue once. I can't recall what I was doing prior to it happening.

    I did a reboot and haven't had the issue since.

    Hope this helps.

    Posted from my BlackBerry Passport
    12-03-14 08:03 AM
  3. razdesign's Avatar
    I had the same keyboard backlight problem after installing the 10.3.1x leak. Had other issues as well, such as flickering screens. I downgraded to 10.3.0.908 and everything works perfectly now. Hope this helps.
    12-03-14 08:38 AM
  4. Shanerredflag's Avatar
    Sensor is just to the left of the BlackBerry logo on front of device, try shielding this area, perhaps it's picking up some glare.

    Passport'n stuff all day long.
    12-03-14 08:52 AM
  5. bluetroll's Avatar
    If the screen is turning to the highest brightness (outdoor sunny level brightness)and the keyboard backlight is turning off, then it's an issue with the device. I went through 2 Passports until I got one that has been working perfectly.

    Posted via CB10
    12-03-14 09:20 AM
  6. ekkescorner's Avatar
    If the screen is turning to the highest brightness (outdoor sunny level brightness)and the keyboard backlight is turning off, then it's an issue with the device.

    Posted via CB10
    I'm experiencing the same issue since 10.3.1
    Prem WatsApp likes this.
    03-06-15 03:08 AM
  7. Prem WatsApp's Avatar
    Ergo:

    Don't update. I won't until this stuff has been sorted.... :-)

      "Oh Classic, you are the fairest here so true. But Passport is a thousand times more powerful than you..." (no offense, Classic is a great device, when it's charged)  
    03-06-15 05:36 AM
  8. kolowosh's Avatar
    Same issues with 10.3.1. I just experienced it yesterday. It seems to me it's related to the battery save mode.

    Posted via CB10
    03-06-15 07:51 AM
  9. bh7171's Avatar
    Which version of 10.3.1? I am not experiencing this issue.

    The White Knight-BlackBerry Passport 10.3.1.2480
    03-06-15 09:28 AM

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