I've had my Torch for about a month and everything worked great out of the box. I recently got a "bb software update" notice and when I downloaded everything, it changed my home screen email display.
Previously, if I had 10 unread emails and I touched the numbered envelope, all 10 emails would display. Now, no matter how many emails I have and no matter what I do, only 3 emails are displayed at a time.
I receive dozens of emails a day and having the ability to only "quick view" three at a time is beyond frustrating. I've spoken with ATT for an hour, they had me do a wipe, reboot, uninstall etc and their last piece of advice was to call RIM, who makes you prepay to speak to someone.
I have noticed this as well. After pressing the envelope to get emails, and you get your last 3 emails popping up, just press the envelope above them at will open the entire emai account. It doesn't bother me, because I just press my message box on home screen and I get all my emails (from my many accounts) and able to view them with that one touch.
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