1. Taede's Avatar
    I have a Z30 and downloaded office 365 from Good E Reader when I try to activate it I am getting this message when I try to sign in.

    " Can't complete task" office mobile encountered a problem.

    Has anyone had any luck installing this app and login? I hit retry, it says setting up office mobile. I don't think this will finish set up it has been 5 minutes.
    Last edited by Taede; 01-16-14 at 05:51 PM.
    01-16-14 04:39 PM
  2. Superfly_FR's Avatar
    Hi Taede
    What app are you referring to ?
    sry, office mobile, you said.

    Only BB10 devices here, sorry I didn't check your device first.
    01-16-14 04:45 PM
  3. Taede's Avatar
    Hi Taede
    What app are you referring to ?
    sry, office mobile, you said.

    Only BB10 devices here, sorry I didn't check your device first.
    I have the Z30 and was rocking the Playbook and Torch. I have issues with the best way to set up my device. I just signed up for office 365. I have an outlook.com account. I want to sync my data with outlook and outlook.com everything contacts, emails, task, and memos.

    maybe I am using the wrong combination.
    01-17-14 08:08 PM
  4. castano22's Avatar
    Are you adding the account through settings-account-add account?


    Posted via CB10
    01-17-14 08:39 PM
  5. BBJonbo's Avatar
    As castano32 stated, simply add your outlook.com account under Settings->Accounts and all you have identified with sync via push. No office 365 or mobile required. just add your {email}@outlook.com with password and bb10 will automate most of the other settings. Super simple.

    Posted via CB10
    Superfly_FR likes this.
    01-17-14 09:15 PM
  6. Superfly_FR's Avatar
    As castano32 stated, simply add your outlook.com account under Settings->Accounts and all you have identified with sync via push. No office 365 or mobile required. just add your {email}@outlook.com with password and bb10 will automate most of the other settings. Super simple.

    Posted via CB10
    oh man ... sometimes answers are so simple ... lol. I got lost with the office app
    thanks.
    01-18-14 03:16 AM
  7. BBJonbo's Avatar
    Switching to outlook.com from old pop3 account and synchronization between PlayBook, z10 and Surface Pro for mail, contacts, calendar and notes is what has made me not miss BIS. I could never go back now with push everything everywhere. I loved BIS but love sync everything everywhere all the time and lightening fast more.

    Posted via CB10
    01-18-14 07:30 PM

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