A friend of mine asked me how she could get Twitter on her Blackberry.* I told her “Oh, just search for it in the app store.”
Easier said than done.* I was stunned at how poor the Blackberry experience of downloading app was.
First off, you have to download the damn app store!* Seriously??* I’m honestly at a loss for words to figure out why they’d set it up this way.* That’s going to get fixed, right?
On top of that, when you download the store, you have to scroll through a legal document to approve the terms of service.* I guess if you’re a corporate Blackberry user, you’re used to filling out TPS reports, so this isn’t a bother.
So finally, I get to the store, search for Twitter, and download it.* After telling me the download was done, I clicked it.* I was offered a demo and some reviews.* Huh?* I already downloaded it.* Clicking what appeared to be the downloaded app didn’t get me anywhere.
So I went searching around the phone… for like 5 full minutes.* I couldn’t find the app at all, and I’m in tech.* It wasn’t in the folder marked “Applications”.* Turns out it was in some random folder called “Downloads”.* I didn’t see that folder upfront—feel like I would have clicked that.
Maybe it’s just me…* but did this kind of user experience not come up before, or is Blackberry just not really that serious about the applications market?