06-04-08 06:17 AM
50 12
tools
  1. crackberryvirgin's Avatar
    So i'm trying to go in and set up an email filter and I go to email settings on my BB... I don't remember the user name for this... Is there a way for me to figure out what i used?? There is a forgot password link but not User name
    03-26-08 06:19 PM
  2. beletlazar's Avatar
    this sounds great, but I use Entourage for my email server and i cannot figure out how to redirect my emails to the blackberry server...
    03-31-08 03:00 PM
  3. super's Avatar
    This post will not be for everyone nor am I claiming to be an expert. All I know is that I had some email delay issues when linking to my POP3 email account and have read many people asking about it so I thought I'd share what I did to accomplish getting emails quicker. This works great for people with small business that don't have $10,000-$20,000 to spend on IT equipment, security and maintenance for service, equipment, etc. This will also help with changing the "From" address people see when you send an email from your BB.

    This is also written in a language that even newbies will understand.

    Just so everyone knows, I have BB Curve 8310 with AT & T.

    You get 1 blackberry email account (in my case, it's username@att.blackberry.net). If you're like me, you have business, personal, etc accounts that you want to add without getting 20-30 minute delays before the email hits your BB.

    Let's say you have 2 emails you want to set up (1 for your business and 1 personal). Let's say your business POP3 email is myname@mybusiness.com.

    1) Create a username with your ATT BB address (let's say, mybusinessname@att.blackberry.net).
    2) In your POP3 email settings, choose to "redirect" or "forward and save a copy in Inbox" and forward your emails to your ATT BB address (mybusinessname@att.blackberry.net) you've just created. This will help get your emails to your BB pretty much instantaneously. And emails will be kept in your inbox for you to reference as well.
    3) Log into your providers BIS (short for Blackberry Internet Service). ** Can't post a link but you can just Google your providers name followed by Blackberry Internet Service and you should find it
    4) Once you're logged in, from there you can set up your account.
    Email Account Name: put your ATT BB address in there
    Reply To: This is where you can put any email address you want. So, even though you're sending the email from username@att.blackberry.net, the user will see whatever email address you put in this field. So, in this case, you want to put myname@mybusiness.com. So, the user will see it came from myname@mybusiness.com and when replying, they will reply to myname@mybusiness.com (which is then forwarded to your ATT BB email, which is then forwarded to your BB).
    Auto BCC: The only problem with doing this (and I run into this a lot) is that since I'm sending out so many emails - some from BB and some from my office computer, I don't know what I sent to people, and without an Enterprise server, it is not automatically synched with my desktop in my office. What you can do here is set up a Gmail account and name it mybusiness_dump@gmail.com and any email you send from your BB will be sent to this email address as well so you know what you sent people.
    Signature: You can change your signature for each of your email accounts (business, personal, whatever), which is great.

    And that's it. Here's a way to get emails quicker (avoid the delays) and make it seem like to the recipient of your emails you send that it is coming from your business account.

    If you want to add additional email accounts, I read on the CB forums that Gmail is the quickest, so get a Gmail account. After you get a Gmail account, log into your POP3 email account and forward or redirect your emails to the new Gmail account. Then, log into your provider's BIS and just complete the same steps - changing the "Reply To" field to another business or personal email address.

    Perfect for small business owners.

    Again, this post is just the way I have configured my emails to 1) get emails quicker (I was experiencing 30-90 minute delays in getting emails to my BB before) and 2) seamlessly integrate my emails for my business so that I can respond to clients when out of the office and it looks like it came from my business email. If you run more than 1 business, then you can seamlessly manage and send emails and your recipients/clients will never know the difference.

    I'm not saying this will work for everyone.
    I've tried this and when sending from the ATT or Gmail address, the 'From' address is still shown as ATT or GMail. It is only the reply-to address which is changed to be my own e-mail address. Any ideas on how to fix this?
    04-03-08 06:11 PM
  4. photobug78's Avatar
    Please help! I am trying to set up my 2 emails (1 pop3 for work and 1 gmail personal) the way you describe in your post and am a little confused.

    I have created a username@att.blackberry.net email address. I have logged into my work pop3 account and forwarded it to the bb email address. I have logged into the BIS website and put the work email in the reply to field. Works great.

    I am confused as to how to set up another username in order to do this same thing with the gmail account. Any additional help would be great.

    I have ATT and 8310 same as you.
    04-16-08 02:25 PM
  5. Michael630's Avatar
    I also just got a BB Curve 8310 the other day. So far I'm having one remaining problem in regards to my email. When I delete an email on my computer, it doesn't sync with the BB Curve. I have to go into that email seperately and delete it there.
    04-23-08 12:32 PM
  6. full tilt's Avatar
    Hi,

    I don't have a BB yet, but am considering getting the 8330 from Sprint when issued.

    I have one GMail account that handles 5 of my email accounts.(msn, hotmail, etc.) On my laptop I get a dropdown menu that allows to me to send from whatever email account I have forwarded to my GMail account.

    Here's my question: If i provide my BB this one "universal" GMail account, will I have that drop down menu to send from on my BB?

    I hope this is not too vague. I confess to being a complete technology *****.
    04-28-08 05:11 PM
  7. goldie84's Avatar
    First post in and it's a lot to ask, but would someone like to give me a blow-by-blow on this set-up. Not sure what I'm doing wrong, but I'm still having a delay. I've been trying this since yesterday. Blargh!
    04-28-08 11:58 PM
  8. watchme's Avatar
    My BlackBerry PIN:
    24204a66


    message me pls
    04-29-08 08:27 AM
  9. latina berry's Avatar
    Nice information.

    Welcome newbie.
    04-29-08 08:58 AM
  10. LuvMyBB's Avatar
    Please help! I am trying to set up my 2 emails (1 pop3 for work and 1 gmail personal) the way you describe in your post and am a little confused.

    I have created a username@att.blackberry.net email address. I have logged into my work pop3 account and forwarded it to the bb email address. I have logged into the BIS website and put the work email in the reply to field. Works great.

    I am confused as to how to set up another username in order to do this same thing with the gmail account. Any additional help would be great.

    I have ATT and 8310 same as you.
    I noticed the same thing. There is obviously only one "Reply to" option you can use for the att.blackberry email account. I have a POP3 account, yahoo, and gmail. Since I only have one att.blackberry account, though, I can only use one "Reply to" account, so I chose my POP account since that is my primary one.

    If I'm missing something, someone please enlighten me. TIA
    05-02-08 11:54 PM
  11. Jim.Bell's Avatar
    I looked to see if there was a post that explained the benefits of different ways to use my blackberry with Gmail most effectively.

    I can set up as championed in this post, email forwarded to my account.

    I can setup through IMAP or POP through Gmail or my ISP.

    I can download and install their (Gmail's) client.

    Is there another method that I'm missing? Is there a thread that I've missed that explains these differences?s

    Thanks

    Jim
    05-05-08 07:57 AM
  12. riopops's Avatar
    Any way to not see all the email, texts, etc on the messages tab? Right now I get my work, personal and texts (sent and reeceived) in the same folder... kinda annoying! Any help out there?
    05-16-08 11:32 AM
  13. TDRock's Avatar
    OK - this post comes closest to the email thing I'm trying to figure out. Anyone else out there use Spam Arrest? SA is a spam filtering service that can "protect" upto 5 mailboxes with one account and password. I direct my mail through the SA server and then on my computer/PDA/whatever, I get emails sent to either address as normal. So in my case I have two accounts that go through my SA account. Basically it's like I have one account and then two vanity addresses that I need to receive and send from.

    On my Sidekick, I was able to set up each address - tania@address1 and tania@address2 - as different inboxes, use the Spam Arrest mail setup info and then I would receive email sent to either address and I could toggle between either address to send email. So far, I can't figure out how to do that on BB. When I set up the first account, it's fine. But when I try to set up the second account I get an error message. Doesn't sound like the OPs method exactly addresses that although it sounds close. I'm trying to get this under control before I take me new baby on her first business trip.

    Thoughts?

    - Tania
    05-17-08 06:17 PM
  14. kwsmithphoto's Avatar
    The problem I'm having is that Verizon's version of BIS only lets me setup 1 blackberry.net account. I have 2 businesses so it would be nice to have a 2nd, even 3rd account to forward their seperate addresses to with unique reply to's.

    Otherwise, it works great. I actually deleted my primary me@mydomain account on the phone and told my web server to deliver everything to my one and only blackberry.net account so I wouldn't get duplicates.

    So far so good, it even adds a second layer of spam filtering. If I run Outlook on my PC it logs directly into my me@mydomain account and retrieves things already forwarded to my Blackberry, and I also have duplicates on my host's webmail interface.

    The tip about setting up a CC: dump to a Gmail account for sent emails from the BB is a good one, very helpful, I can log on to Gmail and see what I've sent without having to wade through the messy handset software for that.

    But I still can't find a way to add more than 1 blackberry.net account from my PC or otherwise. If anyone's figured that out please let me know!
    05-23-08 03:02 AM
  15. Skormm's Avatar
    Can you check your hotmail account on a blackberry? and Is hotmail POP3? (Sorry I don't really know much about POP3 and stuff like that)
    06-01-08 03:30 PM
  16. axel2078's Avatar
    I'm a bit confused. Do these devices not allow you to just set up the email accounts directly on the devices themselves and have the email sent directly there, such as on Windows Mobile devices? (I don't know much about blackberries yet).
    Last edited by axel2078; 06-01-08 at 04:40 PM. Reason: more details
    06-01-08 04:40 PM
  17. kwsmithphoto's Avatar
    Can you check your hotmail account on a blackberry? and Is hotmail POP3? (Sorry I don't really know much about POP3 and stuff like that)
    Sure you can check it via the web browser or even easier with MSN Mobile MSN Mobile Home but it won't get pushed to the phone automatically.

    The latter is what POP3 (or IMAP) is for. Hotmail doesn't offer that yet.

    I don't use Hotmail so I don't know if it will forward all incoming mail to another address. Windows Live accounts will so I suspect Hotmail account will too.

    Anyway, you could then setup a blackberry.net account and have all your Hotmail forwarded there, which would appear on the phone automatically. Just remember that when you create your Blackberry.net account set the "reply to" field to your @hotmail.com address.
    Last edited by kwsmithphoto; 06-01-08 at 06:23 PM.
    06-01-08 06:06 PM
  18. kwsmithphoto's Avatar
    I'm a bit confused. Do these devices not allow you to just set up the email accounts directly on the devices themselves and have the email sent directly there, such as on Windows Mobile devices? (I don't know much about blackberries yet).
    Yes, but the account has to be POP3 or IMAP. It's just like setting up an email client on a computer - you feed it your name, email address, incoming mail server address, and password. Then the Blackberry goes and fetches it at random intervals, as long as 15 minutes. You don't have to do anything to retrieve it though, it gets sent to the handset automatically.

    IOW, you don't need a blackberry.net account as long as you currently have a POP3 account somewhere else, like your home ISP. The only reason I created a blackberry.net address is for quicker pushes and additional spam filtering, as I mentioned above.
    06-01-08 06:15 PM
  19. axel2078's Avatar
    Yes, but the account has to be POP3 or IMAP. It's just like setting up an email client on a computer - you feed it your name, email address, incoming mail server address, and password. Then the Blackberry goes and fetches it at random intervals, as long as 15 minutes. You don't have to do anything to retrieve it though, it gets sent to the handset automatically.

    IOW, you don't need a blackberry.net account as long as you currently have a POP3 account somewhere else, like your home ISP. The only reason I created a blackberry.net address is for quicker pushes and additional spam filtering, as I mentioned above.
    Thanks for the info. Just to clarify, if I have 3 gmail accounts (all for different purposes), I could just set them up on the blackberry device itself without having to log into the BIS web page and set everything up there? Is it possible to change the time interval for mail retrieval?
    06-01-08 07:13 PM
  20. kwsmithphoto's Avatar
    I think this was covered earlier in the thread but yes in effect, though technically not quite.

    You still have to use the "Email Setup" icon from the phone, which will connect to the Blackberry Internet Service (BIS), where you will create an account for yourself. This isn't the same as creating an @blackberry.net address, you're just telling BIS that you have a new Blackberry and would like to use it on the Internet. It it only takes a minute and only needs to be done once.

    Once you've gone through the BIS setup you are taken to the page where you can add your Gmail accounts to the phone, using the POP3 settings provided by Gmail and your address and password for each account.

    The result will be 3 new icons on the phone, one for each account. Unfortunately though, you can't change the polling interval, but it seems to check Gmail accounts more frequently than ISP or web hosting mail servers. 1-5 minutes or so, when I had it setup that way, vs 2-15 minutes when I had my web host address setup on the phone.

    I don't know why but if you set it up like I did, with multiple accounts forwarded to an @blackberry.net address, emails are much faster, usually less than a minute. Downside: you only get to use 1 "reply to" address, and everything goes into the same icon/folder.

    The only way to change that is to use multiple @blackberry.net accounts but apparently you can't...

    But anyway, what you want to do will work just like you expect, the BIS layer will be transparent after you set it up the first time.
    Last edited by kwsmithphoto; 06-01-08 at 08:16 PM.
    06-01-08 08:04 PM
  21. axel2078's Avatar
    I think this was covered earlier in the thread but yes in effect, though technically not quite.

    You still have to use the "Email Setup" icon from the phone, which will connect to the Blackberry Internet Service (BIS), where you will create an account for yourself. This isn't the same as creating an @blackberry.net address, you're just telling BIS that you have an email account somewhere else that you want it to know about.

    Once you've created a username and password for BIS, you are allowed to add your Gmail accounts to the phone in the next step, using the POP3 settings provided by Gmail and your addresses and passwords for each account.

    You don't have to create an @blackberry.net account but you do have to activate a BIS account to use the Internet at all, including email. But it only takes a minute and only needs to be done once.

    Anyway, once you've given it the info for your 3 Gmail accounts you'll get 3 new icons on the phone, one for each account. Unfortunately though, you can't change the polling interval, but it seems to check Gmail accounts more frequently than ISP or web hosting mail servers. 1-5 minutes or so, when I had it setup that way, vs 2-15 minutes when I had my web host address setup on the phone.

    I don't know why but if you set it up like I did, with multiple accounts forwarded to an @blackberry.net address, emails are much faster, usually less than a minute. Downside: you only get to use 1 "reply to" address, and everything goes into the same icon/folder.

    The only way to change that is to use multiple @blackberry.net accounts but apparently you can't...

    But anyway, what you want to do will work just like you expect, the BIS layer will be transparent after you set it up the first time.
    Thanks for the clarification. I understand how it works much better now. I really appreciate it.
    06-01-08 08:10 PM
  22. kwsmithphoto's Avatar
    No problem, happy to help. It's a lot easier than it sounds.

    The thing to keep in mind is that the Internet side of Blackberry's operate in a parallel universe to your cell phone provider's Internet offerings. That's why the "email and web" plans for Blackberry's usually cost a little more than the ones for other phones, since all of your Internet traffic goes through RIM's infrastructure instead of the carrier's. RIM charges your carrier to access their BIS service, who passes the cost along to you.

    It's all good though, because BIS is extremely reliable. When it does go down it's such a rare and unsettling event it literally makes the national news!

    Another cool feature is PIN to PIN messaging. If you have another Blackberry user's PIN number, you can chat with them over any carrier in the world and it's super fast and free.

    For example, I'm on Verizon and a guy I work with is on AT&T. He travels all over the world but as long as he's somewhere in the global Blackberry footprint, I can have an instant text conversation with him that doesn't cost us anything (beyond what we pay to be on BIS).
    06-01-08 08:45 PM
  23. Sweetche's Avatar
    Great thanks for the info.
    06-03-08 05:35 AM
  24. Heine57's Avatar
    My questions I pose to you (or anybody else) is if I have a blackberry but my company won't give me access to their BES but will allow for me to set up my Outlook for emails to be forwarded to another account. Will your process still work with email from my own personal blackberry back to clients but show my company email address and not my yahoo or att email address? Let me know your thoughts or if I'm wasting my time trying to set it up.
    06-03-08 02:41 PM
  25. kwsmithphoto's Avatar
    I'll try to refrain from the implications of your company not supplying you with one of their BB's on their BES system. I don't understand corporate culture and I'm not about to start trying now.

    But if I'm reading you right you want your work emails forwarded to your personal Blackberry, and be able to respond as if your email was sent from your work address, right?

    In that case, you need to have the gate keeper of you company's email server forward all emails to an address you supply. It could be be your home ISP, Gmail, etc., but it has to be done by someone in your company who can set it up that way. Then it's up to you to make that account forward things to your Blackberry.

    There is a way to make most versions of Outlook do this, as long as your company/cubicle desktop is running 24/7, but it's the hard way for sure. They might insist on it anyway so they can monitor traffic, but make that their problem to solve instead of yours.

    A better solution, if they allow it, is to have everything incoming to your company's email server automatically forward a copy to an account of your choice, and leave Outlook out of the loop until you get back to the office. You can still use Outlook as normal, but without BES, your contacts and scheduling won't synch over the air, you'll have to reconcile them manually via Desktop Manager.

    The main thing to remember is that whatever you use for a forward-to account, the "Reply To" field should contain your compay's email address instead of your personal one. That way, when you reply to an incoming email or compose a new one from your Blackberry, it looks like it came from your company's account. The vast majority of your correspondents won't see the intermediary account that makes this all work.

    I hope this helps, if not, I'm sure someone with more knowledge can clarify things. Again, I'm not familiar with corporate IT policies or BES so take what I say with a grain of salt. Your best ally in setting this up is your company's IT department, only they know if you can or can't have company communications run through your private email account.
    06-04-08 06:17 AM
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