New job, new BB users. Good grief!
- amazinglygracelessRetired ModStarted a new job this week and there are seven people that use BlackBerrys.
Here is what I discovered and assisted with.
1) Color of LED: One of my staff asked how did I get my light to flash green.
I explained BeBuzz, PimpMyMail, Blink, SmartAlerts, etc. The rest of the staff
was majorly impressed by this.
2) Not one of these people knew they could access Twitter, Facebook, etc
from their phone.
3) Not one person realized they could use their phone as a multimedia device.
I don't (BB sucks for this IMO) but they were astounded.
4) None of them knew how to check their memory. I got that squared away.
5) Four users had know idea what model phone they had. At just a glance
I knew.
6) None of them knew what an OS was and what they were on. I spent
the bulk of yesterday upgrading OSs
7) Half of them did not know they had a memory card and when pointed out
they had no idea what to do with it.
8) Not one of these people ever used or even knew what BBM was. They are
all in each others contact lists now.
9) 3 never got an email on their device because they did NOT KNOW you
could (This shocked me)
10) None of them knew about themes (several are very happy) and no one
had a 3rd party app installed (here I created a monster, I think )
Needless to say thanks to what I have learned here I will be getting them
squared away (when free) but how on Earth have these folks existed this
way for almost 2 years?08-05-10 11:08 PMLike 0 - That's what companies get when they throw a smartphone in to their employees hands and give them squat for training. This never made sense to me.
Glad you could enlighten seven people on how awesome/useful a berry can be08-05-10 11:15 PMLike 0 - I understand completely Ken! You're lucky they want to learn. Most of my coworkers "Just want a Phone!" Used to drive me nuts, but now a couple of them and I have our own group and ignore the others. They do get jealous sometimes because mine is a personal device without the Websense App blocking their every move.
Posted from my CrackBerry at wapforums.crackberry.com08-05-10 11:16 PMLike 0 - It feels good and I have done the same but you quickly realize that you can't blend back into the shadows if you need to. Now you are their dedicated BB support person who will take the bad with the good whenever something concerns them.
It's a tough choice - to help or not to help. Teach to fish, you understand.08-05-10 11:18 PMLike 0 - amazinglygracelessRetired Mod
personally purchased devices. I did speak to the CEO about doing a one day
BlackBerry in-service. That got approved before I could take a seat08-05-10 11:19 PMLike 0 -
- amazinglygracelessRetired ModI understand completely Ken! You're lucky they want to learn. Most of my coworkers "Just want a Phone!" Used to drive me nuts, but now a couple of them and I have our own group and ignore the others. They do get jealous sometimes because mine is a personal device without the Websense App blocking their every move.
I need them my boss was sold. She dropped about $100 on apps before lunch.
You'd think she has a brand new phone
It's actually cool getting people excited about the platform and they certainly
seem willing.08-05-10 11:24 PMLike 0 -
- Ah I see. Maybe when you guys get BES, they will hire you to show the employees the way of the berry. if that's your cup of tea08-05-10 11:27 PMLike 0
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- amazinglygracelessRetired ModIt would be guys and Laura but I am a numbers cruncher at heart. I'll assist where
I can for the time being. Next step is to get them all signed up here.08-05-10 11:32 PMLike 0 - I have a friend who is a Network Administrator and BES Administrator. When I told him I got a BlackBerry, the first thing he told me was to join here.08-05-10 11:35 PMLike 0
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- I know somebody who has a company issued BlackBerry, and she never received any training in how to use it. I showed her the app switcher, explained themes, and sent her here.
She has an 8330, but she had no clue what it was. I knew what it was just from looking at it.08-05-10 11:40 PMLike 0 - amazinglygracelessRetired Mod
site down and said one word: REGISTER!
The rest is history.08-05-10 11:41 PMLike 0 -
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- amazinglygracelessRetired Mod
and can't see leaving this group going along the way they are. They really have
no idea what they can get done with what they have right now.
Will work on lesson plan this weekend (in between moving.) The 101 will be in
full effect.08-06-10 12:03 AMLike 0
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New job, new BB users. Good grief!
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