1. KodyShadow's Avatar
    When I turned my 9900 on this am, a new folder appeared on my home screen called "Encryption Key Regeneration". It's a picture of a black briefcase with an arrow on it. I click it and get a blank white screen. Phone working normally. How did it get there and is there something I need to do? Can I just hide it? Thanks in advance.
    09-18-11 10:29 AM
  2. RoseBud68's Avatar
    Sound like an app pushed by your carrier(Roger), if you can't delete it then just hide it.
    09-18-11 10:34 AM
  3. andyahs's Avatar
    09-18-11 10:39 AM
  4. Jaguarr40's Avatar
    Just for the heck of it I would do a search for "Encryption Key Regeneration". on BB.com in the support section to see if anything is on it in the way of an article.
    09-18-11 10:39 AM