1. nuangel2's Avatar
    I had to reload the OS on my Z30 .i used autoloader of went well device is working well.but I want to do a restore link opens as normal states my last backup 6/2/15.but when I click restore it says there is no file for my phone.so I can't restore.the bbb file is there on my pc but link won't find it. Any suggestions.

    Posted via CB10
    06-13-15 06:54 AM
  2. sedalia066's Avatar
    Reboot both phone and computer. Be sure the latest version is installed.

    C000C6078 Bits for links to world news and views, technology and science postings.
    06-13-15 07:01 AM
  3. nuangel2's Avatar
    Thanks but I have uninstalled link and blend.and reinstalled.i rebooted my phone and computer.and still nothing .i have the backup files .document/blackberry/backup is the path. When I click restore it does not pull up any backups at all.is there any other way to access the Bibb file.
    06-13-15 03:51 PM
  4. nuangel2's Avatar
    I kept trying to restore thru link.and finally got link to find my backup. I was able to restore.

    Posted via CB10
    06-14-15 09:50 AM

Similar Threads

  1. My Blackberry 9790 got switched off and won't turn on, what should I do?
    By CrackBerry Question in forum BlackBerry Bold 9790
    Replies: 2
    Last Post: 07-19-15, 07:01 AM
  2. Can Somebody make Slider Render with lollipop OS?
    By xxjavaxx2001 in forum BlackBerry Priv
    Replies: 17
    Last Post: 07-06-15, 04:07 PM
  3. Classic 2 needs larger trackpad and island style keyboard
    By FobiddenRiceman in forum BlackBerry Classic
    Replies: 38
    Last Post: 06-18-15, 11:41 AM
  4. How can I play YouTube videos on my phone using Browser?
    By Einobels in forum Ask a Question
    Replies: 3
    Last Post: 06-14-15, 06:11 AM
  5. Replies: 0
    Last Post: 06-13-15, 03:52 AM