1. FLIP954RR's Avatar
    whats goin on folks?!

    hopefully some of u guys can shed some light on this...since I only have a couple hours left here at work!

    I wiped my bb with jl cmdr and reloaded the latest official software on my 9810 (of course i backed up all my data/info yesterday) and now that I need to restore it-I cant!!

    Ive deleted/re-installed the latest bb desktop software and i also checked where I keep all my backups and the info is still there. But for the life of me, I cant figure out why I cant restore my data, the file wont even show up on the restore box when I hit restore!!

    ive searched the past 2 hrs and I havent really gotten a straight answer.

    so if anyone can shed some light-id greatly appreciate it!

    thanks in advance!
    10-14-11 01:08 PM
  2. BigBadWulf's Avatar
    It should work as long as DM is working, regardless of the version. What exactly including file extension, is the name of your backup file?
    10-14-11 02:11 PM