[jrohland]

Post removed.

[njblackberry]

If it makes you feel better to make excuses for BlackBerry management, then continue to do so.
Keep 'em coming. I'm sure there are a LOT more out there.

[anon(153966)]

I guess I'm totally missing the point here...

[Jerale Hoard]

Last Tuesday I was BBM Vid Chatting with a friend. We agreed to go to dinner on Friday. I indicated I would arrange it. Excited to spend some time with this friend I hadn't seen for a while, I spend time and effort to find the perfect restaurant and made a reservation. Thursday my friend's boss informed her she would need to help with a critical project on Friday and through the weekend. She BBMed me to let me know what happened and cancel our appointment.

Did my friend lie to me? No, of course not. Business reality forced a change of plan. Does this sound familiar to any of you? You see, even if you say you are going to do something on video, sometimes it turns out you can't do that thing. You did not lie, you changed your plans. I accept that from my friends and from the companies with whom I do business. Why? Because it happens.

Exactly. People can be so immature. Let it go already and move on. The BlackBerry is still a nice device. Anyways TH didn't say he planned on killing the PlayBook; they're still going to support them. Plus I've read that he has a team working on another Tablet but he needs sales numbers.

Posted via CB10

[njblackberry]

Exactly. People can be so immature. Let it go already and move on. The BlackBerry is still a nice device. Anyways TH didn't say he planned on killing the PlayBook; they're still going to support them. Plus I've read that he has a team working on another Tablet but he needs sales numbers.

Posted via CB10

So you believe everything he says or selectively believe it?

Oh, to be young and impressionable.

I guess some of us oldersters believe "Fool me once Thor, Shame on You. Fool me twice, shame on me".

Let's see how much he spouted yesterday is delivered. All he did was commit. Like the app teams did on 30 January about all of those BB 10 apps that still aren't out.

Keep moving. Just in the wrong direction.

[--TommesJay--]

The point is that the truth is irrelevant.

Appropriate CRM is making customers happy. What's under the bottom line is what counts for the company. So if you say A to your customers but it turns out you have to go the B route which upsets your customers, you shouldn't have promised A in the first place. Customers are somehow simple and stupid and the art of good CRM is to adjust it to them for a result that serves the company. YOU want your customers to trust you. YOU want to sell products. So YOU have to take action on everything that might upset them, as far as you can.

There's no judge that says "ok, the company didn't lie, so I sentence you customers to be happy and buy their next product".




Posted via CB10

[Wiki Cydia]

Last Tuesday I was BBM Vid Chatting with a friend. We agreed to go to dinner on Friday. I indicated I would arrange it. Excited to spend some time with this friend I hadn't seen for a while, I spend time and effort to find the perfect restaurant and made a reservation. Thursday my friend's boss informed her she would need to help with a critical project on Friday and through the weekend. She BBMed me to let me know what happened and cancel our appointment.

Did my friend lie to me? No, of course not. Business reality forced a change of plan. Does this sound familiar to any of you? You see, even if you say you are going to do something on video, sometimes it turns out you can't do that thing. You did not lie, you changed your plans. I accept that from my friends and from the companies with whom I do business. Why? Because it happens.

Good point. I mean, maybe your friend is just a crappy planner. I guess it's a good thing she isn't a CEO making public statements. If she were, there might be some pissed off (hungry) people.

[BBThemes]

I guess that depends whether ur friend held a meeting and told everyone that they have always met people when they said they would.

Bottom line is thorsten stood there yesterday and said he'd kept all his commitments, that was a factually inaccurate statement.

Posted via CB10

[serbanescu]

Well, this is not the way it goes. They made a specific promise to their clients - many of whom are die hard fans that could have a great contribution to marketing BlackBerry products by word of mouth - and decided to brake it. They may have good reasons for it (I belive they do) - even so, it doesn't do any good to sugar coat it, because they brought this PR fiasco onto themselves.

I'm a fan of PlayBook and BB10 platform, I still like the PlayBook the way it is, but the truth is that they managed very badly the entire affair at a critical moment for the company.

--------------------

Calorie Monitor Pro for Z10, Q10, Q5 and PlayBook

[systemvolker]

Talking about playbook. Huh? Lol

Posted via CB10

[Jiggy1971]

I think they felt like they were going to be able to make certain things happen, realized things weren't going to perform the way they should or they way they wanted to, and go the message out it wasn't going to happen as soon as they realized it. Sooner than later is always better if the end result is to stay the same.

[berklon]

Just like BB didn't lie when they stated only a week earlier that they were still on track to make the initial release date of BB10, and then magically said it's delayed because of some mythical chip.

[BBThemes]

I think they felt like they were going to be able to make certain things happen, realized things weren't going to perform the way they should or they way they wanted to, and go the message out it wasn't going to happen as soon as they realized it. Sooner than later is always better if the end result is to stay the same.

Err they changed bb10 prototypes from 1gb ram to 2gb ram mid 2012 (dev alpha B had 2gb) so that's minimum 10 months after they made the change.

If that's sooner when would be later?

Posted via CB10

[theRock1975]

A lie is to utter falsehood with THE INTENT TO DECEIVE.

TH didn't LIE as so many of the bashers are saying. They cancelled the project - that's all.

There's no money to be made in the tablet space. There are better things to focus your resources on.

Again this whole thing was blown waaaay out of proportion.

Posted via CB10

[theRock1975]

Nice attitude. @Navi - JRohland feels that Mr. Heins did not lie when he stated that BB 10 was coming to the Playbook.

And now he is getting nasty about it.

It was not his intent to deceive - therefore not a lie.

Please don't reply with a "well how do you know it wasn't his intent to push more playbooks". We both know he's an honest, soft-spoken guy. Give him the benefit of the doubt.

Posted via CB10

[theRock1975]

If it makes you feel better to make excuses for BlackBerry management, then continue to do so.
Keep 'em coming. I'm sure there are a LOT more out there.

Nj, please stop being a pest around these forums. It just kills the mood.

Posted via CB10

[Wiki Cydia]

Give him the benefit of the doubt.

Posted via CB10

PlayBook owners did just that and were burned by it, so they have a pretty good reason to be skeptical.

[Jiggy1971]

I believe they felt they could somehow strip down BB10 for the PlayBook. It didn't work. I can't believe all the whiners on this site these days. Try to understand instead of being so fricking entitled. Stop crying you big babies.

[BBThemes]

I believe they felt they could somehow strip down BB10 for the PlayBook. It didn't work. I can't believe all the whiners on this site these days. Try to understand instead of being so fricking entitled. Stop crying you big babies.

Well, that seems like a reasonable response to call those who have been misled 'big babies'.

Posted via CB10

[Truthful Noble]

Playbook + Android (Latest Version) running on top of QNX = Playbook Resurrection

[SkaterGuy2k]

Stuff happens, Something someone says isn't a binding contract, even if over video. If things come up you must make changes and that also applies to companies. They are all still humans even though we like to not think soo lol

[Jiggy1971]

hahaha misled, lied too, a bunch of fatalists. I have a PlayBook. I am not super happy but I understand. They have to move forward. Just like the rest of us. I'm not going to dwell on the fact they tried and failed. I will still support their current efforts. I like my Z10 very much and I am looking forward to my Q10. I also still use and enjoy my PlayBook. It is an in between product. Transitional even. Unfortunately it and they weren't able to make it complete the transition. I get it. Anyways . . .

[richardat]

Nice attitude. @Navi - JRohland feels that Mr. Heins did not lie when he stated that BB 10 was coming to the Playbook.

And now he is getting nasty about it.

Indeed, because there's such a strong emotional element to it, as there is to some other investors here. Which in turn, is the other aspect to what he's saying....

....Nav, not only is he saying what the others mention, he is repeating an argument, OFTEN implicitly espoused by those investors, and occasionally said explicitly: a corporation that does not live up to the commitments it has made to their customers deserves the same forgiveness as a friend who broke their commitment. Now one would have to weigh many things when judging such a situation: does the friend have an excuse you empathize with? Does the friend do this regularly? Do you have a strong commitment and/or emotional bond with the friend?

Of course, in the cold light of day, BB is not your friend, which is what makes such an analogy rather asinine from the get-go. BB is more analgous to a prostitute -yes, that sounds harsh, but the fact is, BB does it for money. PERIOD. (so does Apple, Google, MS, and everyone else if you want to try to paint these corporations as personal relationships) Now, I would still not use such a personal analogy, but that is what has been presented by the OP. Accordingly, those who espouse the OP's argument are in actuality, akin to infatuated clients who believe their escort has special feelings for them. They are "friends", it is "real". Thus, they should have loyalty, forgiveness, affection.....love. If the escort agrees to meet you on Friday night for dinner, and you have paid them 150-600$ in advance, and then tells you on Friday: Oh...sorry....I just can't. (another richer client came to town, and they can make more money if they can go with them, not you.) Will you forgive them? Well, they may not have lied to you, they did not know in advance (though they knew by tuesday...and kept accepting payments from other clients for Friday as well - certainly a lie) that they would have a more lucractive path. They did howeve, at the least, lie/mislead you about their commitment to their professional obligations. As it turns out, their commitments cannot be counted on, even if money was exchanged.

[undone]

PlayBook owners did just that and were burned by it, so they have a pretty good reason to be skeptical.

What all 12 of them? Really I just dont get why people expect a company to support an ill received device. I'd be more pissed off if they didn't put BB10 on the Playbook and THEN released a BB10 Tablet. That would twist my nipples....

As a note I am one of those 12 people.

[theRock1975]

PlayBook owners did just that and were burned by it, so they have a pretty good reason to be skeptical.

95% of playbooks were sold before any bb10 announcements. Most people did not purchase it because bb10 was coming, but I'm sure some did at the remarkable price of $118. Honestly, these people don't matter. If you ***** and complain about a tablet for $100 you'll be tying up the support lines anyway with nonsense like "wifi is not working, I want a refund" and " let me speak to your manager".

Sorry to the 10 000 people that decided to skip the z10 / q10 because they would get to ride qnx on playbook.

You want bb10, get the phone. It's fantastic!

Posted via CB10